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133 Posts

07-19-2010

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Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-07, 16:40 PM

RMArnone wrote:

Our Blackberry was on its own server and was linked to exchange. If corp IT blocked Outlook on exchange, then nothing would go over to the enterprise BB server.  I still think something is going on with rights, etc on the Exchange server side.  On a side note,  the 604 update caused me to LOSE my corp connection.  IT guys were lost and so I decided to delete the account and set it up agian.  Worked fine.

Not True.  BB will still work

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133 Posts

07-19-2010

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Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-07, 17:01 PM

briansid wrote:

I use Exchange 2003 on Windows 2003. I was able to get my sync working by creating a self signed cert that contained my public server name. I applied on the OMA folder and left require asl option disabled. I also checked https access to the oma virtual folder from an outside location to make sure my firewall was forwarding port 443 traffic. I received an unsafe certificate notification, which i expected being a self signed cert. I continued and received my authentication prompt and logged in. I got the typical email folderers for the oma folder.

I then tested the access on my droid x and left the asl option enabled. I filled in all of the information as the example text suggests. I got a notification the cert could not be verified and had to leave the verification option disabled. Everything synced up successfully.

If you use Exchange 2003 make sure to create a self signed cert. This is the only way you will be able to sync if you don't already have a verified certificate. The Droid X does not appear to be a le.to sync without a certificate. If you use Exchange 2007/2010 and have disabled the certifcate requirement the Droid X will most likely not sync. The instructions provided by slocken will install a self signed certificate for use on the server. There are several articles out there on creating a self signed cert for Exchange 2003. The key thing to remember is to allow port 443 through the firewall to the Exchange server.

You can always test access to your Activesync folder by connecting to the public server name followed by the OMA folder for Exchange 2003 or Microsoft-Server-Activesync for Exchange 2007.

Brian

you can use this for help on creating a self cert on Exchange 2003..

http://mystyleit.com/blogs/mystyleit/archive/2008/01/14/creating-a-ssl-certificate-with-selfssl.aspx

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25 Posts

07-29-2010

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  • Message 873 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-07, 17:07 PM

Guess I should have included information for people to use on how to create the certificate 

I was able to sync, but still had the same notification issues others had regarding getting email with no notification unless multiples came in together. I'm hopeful this will truly be resolved in the new software release as Motorola says it will be.

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133 Posts

07-19-2010

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  • Message 874 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-07, 17:38 PM

Psychor wrote:

The X is my first Android device. I set up my work Exchange account using Corporate Sync on the X. As a result of adding the Exchange account I was prompted to set a strong password on the X. However, once I removed the Corporate Sync account and reset my phone I COULD NOT disable the need for a password. The option to not use a password or to switch to a pattern was grayed out just as it had been when I set up the corporate account. It was as if the policy was still present on my Droid. I had to wipe the phone and start over.

Is there a setting that I missed? How is this possible?

Thanks.

Pyschor, I have Exactly the same issue.  I am the Exhcange IT admin and removed the Requirements on the server (added my username in the exceptions as well as trying to remove the device security requirements entirely).  I can NOT get the POLICY ot update on the phone and remove the requirments.

MATT, will this also be addressed?

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164 Posts

07-23-2010

Brazil

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  • Message 875 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-07, 20:21 PM

@jburnsiii,

Yes four characters extensions will be supported in the upcoming release.

Fxholl

Sent via DROID on Verizon Wireless

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7 Posts

07-28-2010

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  • Message 876 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-09, 13:53 PM

Received my Touchdown license this weekend - thank you, Matt!

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20127 Posts

02-03-2016

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Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-09, 14:26 PM

Just to recap the headlines since the thread continues to grow. For Exchange connection issues:

  • Connection issue addressed in Froyo.
  • Exchange settings and Touchdown licenses available to tide you over until then. See here for more.
Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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55 Posts

07-24-2010

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  • Message 878 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-09, 15:54 PM

Hi Matt,

Just got your update. My question is will froyo 2.2 also address the issue

with personal emails as not just exchange or corporate emails? I am sorry to

be redundant since my 30 days are almost up if the update will not address

the personal email as well ie.aol emai, imap then I am returning it. If you

can respond to this that would be helpful.

Sent via DROID on Verizon Wireless

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20127 Posts

02-03-2016

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  • Message 879 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-09, 16:18 PM

Sorry, tlcruiser. Since this thread is about Exchange I have to admit that I've not looked closely at this. Would you mind creating a new thread with the details of what you are experiencing?

I did hear that AOL is making some changes that might be impacting your email, but it sounds like this might be more than an AOL issue for you.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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55 Posts

07-24-2010

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  • Message 880 of 1347

Re: DROID X: Issues with Exchange corporate sync discussed here

2010-08-09, 16:28 PM

Thanks Matt,

Yes I did start a discussion on July 24 titled Droid X not receiving email notifications.......You can see my posts there. But thanks for your attention to this. My wife has a blackberry with our aol accounts and she has been receiving her emails immediately with no problems. So I am wondering if this is anyway related to the exchange issues our other Droid X users are having?

Tlcruiser

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