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19 Posts

01-22-2011

United States of America

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  • Posts: 19
  • Registered: ‎01-22-2011
  • Location: United States of America
  • Views: 236
  • Message 1 of 2

Problems with Xfinity email on Verizon

2011-01-22, 10:36 AM

I'm new to the Droidx and smartphones in general.  My provider is Verizon and I live in Seattle.  My ISP is Comcast & I'm using the Xfinity e mail app.  But I'm really unhappy with e mail functionality.  Often when I compose a message & then try to send it it fails.  I get an error msg. telling me to try again, but it still doesn't work. I'd say 30% of the time sending e mails fails.  Sometimes when it fails I'm in 3G mode and have bars and sometimes I have 1 or no bars.

Either this is a signal/reception problem or a problem with Comcast or Verizon's servers.  Can anyone help me isolate what may be the problem?

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15438 Posts

02-04-2016

United States of America

260 Signins

3971 Page Views

  • Posts: 15438
  • Registered: ‎02-04-2016
  • Location: United States of America
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Re: Problems with Xfinity email on Verizon

2011-01-22, 15:50 PM

How about trying to use a different email client and see if your email works ok or not.  If it works fine in another app than I would have to say it is an issue with Xfinity.  Use K-9 Mail or the default Email app to test your email.  Hope this helps.

I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.

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