cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Kbeck
What's DOS?
Posts: 1
Registered: ‎03-04-2012
Location: United States
Views: 3,214
Message 1 of 29

XYBoard won't turn on

Has anyone had a problem of not being able to turn their XYBoards on?  Mine won't do anything, even when plugged in????


 


Thanks

Mjnub
What's DOS?
Posts: 56
Registered: ‎09-23-2010
Location: United States
Views: 3,214
Message 2 of 29

Re: XYBoard won't turn on

 hold the power button and volume up for 30 sec.
Mjnub
What's DOS?
Posts: 56
Registered: ‎09-23-2010
Location: United States
Views: 3,214
Message 3 of 29

Re: XYBoard won't turn on

 did that fix the issue you were having?
RCSD_IT
What's DOS?
Posts: 5
Registered: ‎03-07-2012
Location: United States
Views: 3,214
Message 4 of 29

Re: XYBoard won't turn on

having the same problem. holding the Power and Volume up buttons didn't work.

Mjnub
What's DOS?
Posts: 56
Registered: ‎09-23-2010
Location: United States
Views: 3,214
Message 5 of 29

Re: XYBoard won't turn on

 are you using the original Motorola charger to charge it? Is the tablet charged?
RCSD_IT
What's DOS?
Posts: 5
Registered: ‎03-07-2012
Location: United States
Views: 3,214
Message 6 of 29

Re: XYBoard won't turn on

 It does not appear to be charging at all using either the original charger or on the HDMI Dock.
Moto Sr Moderator
Moto Sr Moderator
Posts: 13,148
Registered: ‎02-02-2016
Location: US
Views: 3,214
Message 7 of 29

Re: XYBoard won't turn on

I just had this issue. I held the volume up button first than pressed the power button and it came back to boot.

docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 3,214
Message 8 of 29

Re: XYBoard won't turn on

Hello Kbeck and RCSD_IT,


Any updates on your issue booting up you XYBoards? Did you get this resolved and if not, what actions have you tried or taken?


Just checking in with both of you....


-Doc


 

Highlighted
RCSD_IT
What's DOS?
Posts: 5
Registered: ‎03-07-2012
Location: United States
Views: 3,214
Message 9 of 29

Re: XYBoard won't turn on

I had even had Verizon try to get it to reset and they couldn't, either. I was finally able to get it to turn back on, though. I was reading another forum and the reset procedure for a different device had you hold the Vol Up, Vol Down and Power Buttons all at once. I tried this and it worked. 


My latest glitch is both my and one of my users Xyboards periodically say "SIM not inserted" and forces me to restart. Very annoying and time consuming.

docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 3,214
Message 10 of 29

Re: XYBoard won't turn on


RCSD_IT said:

I had even had Verizon try to get it to reset and they couldn't, either. I was finally able to get it to turn back on, though. I was reading another forum and the reset procedure for a different device had you hold the Vol Up, Vol Down and Power Buttons all at once. I tried this and it worked. 


My latest glitch is both my and one of my users Xyboards periodically say "SIM not inserted" and forces me to restart. Very annoying and time consuming.



 @RCSD_IT,


Thanks for providing the update. Have you tried another SIM module from Verizon? There have been some SIM module failures for other Xoom owners that were fixed by replacing them.


-Doc