09-26-2014 11:10 PM
I am having the same problem with the battery not charging . Charges to 50% then when taken off the charger it reads 20%. Rarely will get to 100% Tried the reset ,,, but that did not fix the problem.
Talked to Verizon and they gave several chargers . Did not fix the problem , then gave me a number for Motorola , called Motorola , they (Motorola) said they would call back within 3 days ,did not. So I called and they then told me they did not service the tablet anymore . Gave me a number for a company called CTDI In Penn. They said they don't service tablets and gave me to the same company ( CTDI) in Elgin Ill. They have not returned emails or called.
I know this is a battery problem and I now can see from the threads that this is nothing new. Can someone please tell me who to contact at Motorola so I can send in this tablet and get it fixed? The run around is starting to get to me . Thanks