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docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 318
Message 21 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



bobkathyg said:


Hello, I have a Xyboard 8.2 that has not received the update. The device was originally on Verizon but is no longer and I just use it via wifi.



Is it still possible to get the upgrade? 



Bob


View original


Hello bobkathyg,



Yes, there is still plenty of time to address your issue and get your tablet updated. Have you tried a Factory Reset yet and then waited 48+ hours to see if the update triggers? If not, that would be the next step (make sure to backup any data you want to keep, since the FR will erase and reload your tablet).If you try that and still don't receive the update, then send me a PM and I will help you get the device re0flashed.



-Doc



 



 

Schmidt
What's DOS?
Posts: 1
Registered: ‎01-20-2014
Views: 318
Message 22 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



 I am having the same issue as others. The download works fine but during installation I get the android triangle with a "!". Any help is very appreciated. Please message me if you have a solution.



 
bobkathyg
What's DOS?
Posts: 2
Registered: ‎01-15-2014
Views: 318
Message 23 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]


Hello Doc,



I have performed the Factory Reset but still no update.  All data was wiped as you described and its been four days - so I guess it's not going to happen automatically.



 



Bob

docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 318
Message 24 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



bobkathyg said:


Hello Doc,



I have performed the Factory Reset but still no update.  All data was wiped as you described and its been four days - so I guess it's not going to happen automatically.



 



Bob


View original


Hello bobkathyg,



I just replied to your PM with the details and explanation of the likely cause. Please update me with your next steps, so I can ensure you get your XYBoard updated and stable on Android 4.1.2.



-Doc



 

docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 318
Message 25 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



Schmidt said:



 I am having the same issue as others. The download works fine but during installation I get the android triangle with a "!". Any help is very appreciated. Please message me if you have a solution.



 

View original


Hello Schmidt,



I replied to your PM with the likely cause and correction for this issue. Please let me know if you have any additional questions, I am here to help you get this corrected.



-Doc



 

Obsidian64
What's DOS?
Posts: 1
Registered: ‎01-29-2014
Views: 318
Message 26 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]


I tried to perform an update from 4.0.4 to 4.1.2 on my Xyboard 8.2. I tried 12 times from November to today (20 mins ago). Upgrade just fails each time. No rooting, performed a factory reset, almost everything I can thing of. I am currently on ICS. What can I do to get this to work?

docbrown1
Bit Torrent
Posts: 6,754
Registered: ‎02-27-2011
Location: United States
Views: 318
Message 27 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



Obsidian64 said:


I tried to perform an update from 4.0.4 to 4.1.2 on my Xyboard 8.2. I tried 12 times from November to today (20 mins ago). Upgrade just fails each time. No rooting, performed a factory reset, almost everything I can thing of. I am currently on ICS. What can I do to get this to work?


View original


Hello Obsidian64,



I also read your PM to me concerning this issue and replied with the detailed next steps. Please review my reply and let me know how you would like to proceed.



-Doc



 

chrisinleedsuk1
Paper Tape
Posts: 14
Registered: ‎10-10-2012
Location: GB
Views: 318
Message 28 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]


Is anyone else having an issue with the dock application? On ICS when I docked mine it would rotate the screen 90° and chop off the notification bar at the bottom which worked pretty well (especially for renting films on Google Play etc...). On JB the screen doesn't rotate automatically so I have to tip the whole dock over and then it chops off the top of the screen on the television. It's a real shame as the work and play kit cost me a fair amount of money and was a major draw to this device!

chrisinleedsuk1
Paper Tape
Posts: 14
Registered: ‎10-10-2012
Location: GB
Views: 318
Message 29 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]



chrisinleedsuk said:


Is anyone else having an issue with the dock application? On ICS when I docked mine it would rotate the screen 90° and chop off the notification bar at the bottom which worked pretty well (especially for renting films on Google Play etc...). On JB the screen doesn't rotate automatically so I have to tip the whole dock over and then it chops off the top of the screen on the television. It's a real shame as the work and play kit cost me a fair amount of money and was a major draw to this device!


View original


Sorry, found a better place to ask:

https://forums.motorola.com/posts/864289774f?commentId=763531#763531

tri_co_id
What's DOS?
Posts: 7
Registered: ‎11-17-2013
Location: Indonesia
Views: 318
Message 30 of 33

Re: XYBoard 8.2 Jelly Bean Waiting Room [Official]


hello again.



my xyboard was receive notification for update.



my device is rooted, if i must un rooted it to update, so how i cant unrooted it ?