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negiot
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Posts: 6
Registered: ‎05-29-2019
Location: IT
Views: 989
Message 1 of 10

X1 Extreme: only one of the two SSDs is loaded

Hi, I bought a Thinkpad X1 Extreme with two 256GB SSDs.

Unfortunately when I try to install Debian Buster (or latest manjaro and ubuntu) only one (ssd with windows 10) of the two ssd is seen.

 

Two identical Intel 7600 pro SSD:

 

- INTEL SSDPEKKF010T8L firmware : L08P
- INTEL SSDPEKKF010T8L firmware : L08P

 

This not work:

 

- https://support.lenovo.com/au/en/downloads/ds119265
- Intel ISO to upgrade firmware not boot
- Intel script to patch not work

 

 

Any solution?

Best regards
negiot

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Lenovo Employee DaveOber
Lenovo Employee
Posts: 50
Registered: ‎12-17-2018
Location: US
Views: 913
Message 2 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

Two question to help determine the issue,  does windows see two drives or one drive?  Is hardware raid turned on in the bios so that the drives appear as one unit?

 

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negiot
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Registered: ‎05-29-2019
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Message 3 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

Hi, thanks for the reply. Windows sees two ssd. On one is installed the operating system while on the second "Data" we keep a bit of music files. Obviously the RAID option is not selected in the bios. Thanks for your help.
negiot
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Message 4 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

SOLUTION:

download: https://downloadcenter.intel.com/it/download/28749/Intel-SSD-Firmware-Update-Tool

MAKE USB from LINUX no RUFUS from Windows:
dd bs=4M if=issdfut_64_3.0.7.iso of=/dev/sda conv=fdatasync

 

Now my kernel 4.19 see 2 SSD Smiley Wink

negiot
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Views: 642
Message 5 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

Sorry I'm wrong it didn't work

Lenovo Employee DaveOber
Lenovo Employee
Posts: 50
Registered: ‎12-17-2018
Location: US
Views: 614
Message 6 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

Please do both an lspci and lsblk to see if either command sees both drives you can paste the results in a reply

negiot
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Message 7 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

uname -r
5.1.15-1-MANJARO

 

NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
nvme0n1 259:0 0 238,5G 0 disk
├─nvme0n1p1 259:2 0 300M 0 part /boot/efi
└─nvme0n1p2 259:3 0 238,2G 0 part /
nvme1n1 259:1 0 238,5G 0 disk
├─nvme1n1p1 259:4 0 260M 0 part
├─nvme1n1p2 259:5 0 16M 0 part
├─nvme1n1p3 259:6 0 237,2G 0 part /run/media/negiot/Windows
└─nvme1n1p4 259:7 0 1000M 0 part

 

 

 

00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Mobile)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:14.3 Network controller: Intel Corporation Wireless-AC 9560 [Jefferson Peak] (rev 10)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:1b.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #17 (rev f0)
00:1b.4 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #21 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1e.0 Communication controller: Intel Corporation Device a328 (rev 10)
00:1f.0 ISA bridge: Intel Corporation Device a30e (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-V (rev 10)
01:00.0 VGA compatible controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Ti Mobile] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)
02:00.0 Non-Volatile memory controller: Intel Corporation SSD Pro 7600p/760p/E 6100p Series (rev 03)
04:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] (rev 06)
05:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] (rev 06)
05:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] (rev 06)
05:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] (rev 06)
05:04.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 4C 2018] (rev 06)
06:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 4C 2018] (rev 06)
3a:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 4C 2018] (rev 06)
71:00.0 Non-Volatile memory controller: Intel Corporation SSD Pro 7600p/760p/E 6100p Series (rev 03)

Lenovo Employee DaveOber
Lenovo Employee
Posts: 50
Registered: ‎12-17-2018
Location: US
Views: 551
Message 8 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

OK then, based on this data Linux is seeing both drives so the issue is most likely the partition table on the drive that is not seen Linux is having an issue with.  I have seen for example if a drive was formatted Raid and then Raid is turned off in the BIOS the installer does not see the drive as usable so it is not displayed in the selection for installing.  What I have done to fix this was to manually delete the partitions on the drive I want to use.  Boot installer to right before it would present the drive selection then switch to a command prompt normally CTL-ALT-F3 (at least for Redhat based products) then do an fdisk on the drive and delete the partition table and save the new configuration.  I then reboot to restart the installer instead of continuing,  the drive has shown up as available when I get to the selection point in the installer again.

negiot
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Registered: ‎05-29-2019
Location: IT
Views: 542
Message 9 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

NO NO No I am sorry you are seeing both disks because after installing Linux with the kernel 4 I later installed the unstable kernel 5.

Lenovo Employee DaveOber
Lenovo Employee
Posts: 50
Registered: ‎12-17-2018
Location: US
Views: 522
Message 10 of 10

Re: X1 Extreme: only one of the two SSDs is loaded

If 5.x kernels are working (seeing both drives) have you tried Ubuntu 19.04 or Fedora 30 which are both using a 5.x stable kernel version

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