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04-23-2019

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3 monitors tio27 but no image just sleep mode

2019-04-23, 9:33 AM

We've bought 3 monitors but when we connect to the computer we can't see nothing, just black screen and the led is yellow, before the yellow led and black screen the monitor says "dp mode" and then "sleep mode".

 

It's terrible because we bought this 3 news monitor to improve our work but we cannot use them, the computers are common computers. One is a DELL computer with windows 10 os, and a 1x VGA and a 1x HDMI port, but none of these ports works with the lenovo monitor, the others PC are 2x ACER computers with windows 7 os, and with 1x VGA port and 1x DVI port and even we cannot see nothing.

 

I disconnect everything,  with original VGA-DP port adaptaer, HDMI-DP port adapter and DVI-DP port adapter. Even I removed and put again the battery from the motherboard, but nothing happened.

I don't know what to do to use these monitors as a normal one, and I can't understand why is so complicated, Is the first time I see a problem like this with a display ...

 

Anyone can help me? I'll be depply grateful.

 

thanks.

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1997 Posts

02-28-2012

EC

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Re: 3 monitors tio27 but no image just sleep mode

2019-04-23, 19:08 PM

Hi, welcome to the forums.

 

It is quite strange since the "ThinkCentre Tiny-in-One 27" should work as regular monitors. I uusally suggest to also try different cables and different computer just to do some "trial and error" and see if the monitor works on any way. But you seems to get nothing out of this monitors.

 

The manual does not says much. According to it "Solid amber (DP/HDMI) " means the image is on stand by.

 

My other idea will be to check the resolutions and refresh rate on the PCs, but I don't rule out that you may got some faulty monitors.

Keep trying with other PCs, Cables, adapters and with anything that may have HDMI output to see if get something out of the monitors.


Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
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4 Posts

04-23-2019

IT

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Re: 3 monitors tio27 but no image just sleep mode

2019-05-03, 11:03 AM

I tried differente cables and adaptors vga->dp hdmi->dp dvi->dp and no one works, the monitors works well with the cable DP->DP and of course with the compact computer thinkcenter, but there's no image when i try to connect the DP port (only with DP->DP cable) so I think the problem was the adapters, but is it possible that I have 3 non compatible adapters?? can anyone recommend a good VGA->DP adapter that works????  

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1997 Posts

02-28-2012

EC

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Re: 3 monitors tio27 but no image just sleep mode

2019-05-03, 15:35 PM

Hi

 

The monitor manual says it also has an HDMI port. Have you tried that too? Does it provide the same problems of the DP port with adapters?


Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


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4 Posts

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IT

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Re: 3 monitors tio27 but no image just sleep mode

2019-05-03, 16:50 PM

mmm those ones dont have any hdmi port just DP or at least I don't see it ... Now i'm thinking that maybe these adaptapters are not compatible with lenovo, and not the cables ... these are what I bought:

· https://www.amazon.it/gp/product/B014RWWURC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

· https://www.amazon.it/gp/product/B017Q8ZVWK/ref=ppx_yo_dt_b_asin_title_o00_s01?ie=UTF8&psc=1

 

Could anyone recommend me a good ones to buy. To be honest I really need only 2x compatible VGA->DP port because both computers

has also a VGA port and for me it's enough (so no HDMI and no DVI).

thanks.

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4 Posts

04-23-2019

IT

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Re: 3 monitors tio27 but no image just sleep mode

2019-05-05, 8:57 AM

I thought I had the original VGA->DP adapter but i found the original lenovo adapter was this: https://www.amazon.com/gp/product/B002L24UW4/ref=ox_sc_act_title_1?smid=AZL02BCKN4YR6&psc=1 

part no: 57y4393 

 

Do you think that the problem can be the adapters?

 

thanks again.

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1997 Posts

02-28-2012

EC

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  • Posts: 1997
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  • Message 7 of 7

Re: 3 monitors tio27 but no image just sleep mode

2019-05-08, 12:03 PM

Hi Zorzi.

 

I can not be sure about it. I had learned on these forums that cables and adapters are trick and some that may not work for some things, may work for others. If the conditions on your contry is that you can return the adapters to the store for a refund, I would give it a try.


Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


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