07-21-2019 02:44 PM - last edited on 07-21-2019 05:57 PM by NateS
I recently purchased a Lenovo active pen after purchasing a Flex 5 15 so I could do digital art much more easily.
However, no matter what I do (changing the battery, looking all over for better instructions than they give you with the pen), the pen doesn't work. I called customer support and the gentleman there said that the pen needed to be bundled with the computer ahead of time, otherwise it wouldn't work. It seems silly to sell it separately and claim that the two are compatible when in reality they're not. Can anyone give more information on this because at this point I'm getting more and more frustrated to the point where I think I'm going to return the whole shebang and just go with Dell to save myself the hassle.
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