10-08-2017 02:34 PM
After upgrading to Windows 10, my BT laser mouse worked for a while and then quit. When checked, Windows showed it connected/paired, but it was unresponsive. I put in fresh batteries, did another pairing and again, it showed paired but still unresponsive. I went to the Control Panel and did a driver update. It reported back that my driver was the most recent. Thinking the laser failed, I was about to trash it when I came across a Microsoft article saying that in such cases, remove the device and re-install through Settings. I did so, and Voila! it worked again!
Solved! Go to Solution.
10-31-2017 04:44 PM
There is a Windows 10 driver at https://support.lenovo.com/us/en/solutions/pd005570 After downloading and installing go to Windows 10 settings and choose BT devices, and click on mouse, etc. A page will open asking you for a PIN number to connect. Use 0000 and it will connect. If you lose connection after using it for a while, go back to Settings, remove the device and then Add a device, etc. etc. Why it takes more than one setup is unknown. BTW: download the User's Guide while you are at the above site.
11-02-2017 02:38 PM
It sounds like I had the same problem here - the bluetooth mouse would work for a few seconds, and then drop out. I downloaded the mouse suite, and so far, so good. I didn't need to set the PIN mentioned (unless that's something that comes up later). But, everything looks good. Thank you.
02-20-2018 05:44 PM
Well, it seems like there is always another twist to the routine. My BT Laser Mouse would not respond at all today. After struggling with removing and re-adding the BT Laser Mouse in Win 10 Settings, entering the PIN code, etc. to no avail, I tried recycling the radio on/off. This is not as easy as it sounds. My Fn+F5 keys had no effect (could be because I am running Windows 10), so I had to go to the source: Windows Key + r, then type in C:\SWTOOLS\DRIVERS\HOTKEY\OSD\F5 and double click on the file TpFnF5. Cycle the OSD the radio button for the BT Mouse. Once more back to Windows Settings and remove/add BT Laser Mouse and VOILA!! I am back in business.