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8 Posts

10-26-2020

Germany

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  • Message 21 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-01-11, 8:53 AM

And as you see it here, lenovo really doesn't take care or is interesseted offering any solution for their **bleep**ty products.

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8 Posts

10-26-2020

Germany

8 Signins

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  • Posts: 8
  • Registered: ‎10-26-2020
  • Location: Germany
  • Views: 55
  • Message 22 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-01-13, 12:35 PM

A small update from my side.

 

I've written a service request to their pcsupport. I got no reply but a mail with a delivery notice.

Today a docking station, produced 20/3 (my original one was produced 19/5), was delivered. So this was quick. I will try an update asap and keep you updated.

 

Does any one knows what I should do with the old one?

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3 Posts

05-20-2018

Germany

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  • Message 23 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-01-14, 9:25 AM

Same problem with L13 Yoga G2 here...

Seems there is no way to fix it.

Maybe updating with Thunderbolt is the issue?

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2 Posts

01-29-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 24 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-01-29, 23:55 PM

A SOLUTION THAT WORKED FOR ME...

 

I had the dock connected to the USB-C port on the laptop and was getting the same DP Hub timeout issue mentioned when trying to update firmware.

I was also not getting any detection of monitors connected to the dock (HDMI or DP).

 

I then went searching to make sure the dock (USB-C Gen 2) was compatible with my laptop (Lenovo L13 Gen 2) and found that this laptop has option for a 'lenovo side mechanical docking' - a side dock? What the heck is that I thought!

So then looking on the left side of the laptop, between the USB-C and the USB-A, there is a port for a side dock - who knew!

 

MY SOLUTION:

 

Anyway, I found that the first part of the side connector looks like a USB-C connector so gave it a try - and indeed it is!

 

I used that top part of the docking port to connect using USB-C cable to the dock and then the firmware updated perfectly - and I also got my Displayport and HDMi displays being detected too.

 

Not sure if this is a same issue for others, but thought I'd post in case helpful.

 

Thanks,

 

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2 Posts

01-29-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 25 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-01-31, 13:41 PM

Hi,

I found that on the side of my L13 laptop was a Dock Connector - the top part of the dock connector is actually a USB-C port.

I used the USB-C part of the dock connector to connect to the USB-C dock and was then able to update the firmware.

 

 

 

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8 Posts

10-26-2020

Germany

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  • Posts: 8
  • Registered: ‎10-26-2020
  • Location: Germany
  • Views: 55
  • Message 26 of 26

Re:Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2021-02-01, 8:00 AM

Wow,

 

thanks for sharing this Information. I would never gave it a try to put in in there :-D.

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