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4 Posts

08-20-2019

SI

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  • Posts: 4
  • Registered: ‎08-20-2019
  • Location: SI
  • Views: 164
  • Message 1 of 1

Can't update firmware for displayport on ThinkPad USB-C Dock Gen2

2019-08-20, 13:14 PM

Full output log:

 

USB-C Dock Gen2 FW utility V1.0.2.07081
Package including (DP hub : 5.04.001, USB hub : 0CD4,0CD3, PD Billboard : 0.1.0.27, PD CCG4 : md.0.0.29, Audio codec : 49-0E-07)
----------------------------------------------------------------------------------------------------------------------
Update date: 20. 08. 2019
Update time: 15:05

Before TimeDelay: 15:05:55
After TimeDelay: 15:05:58


TBT Force Power Enable


Switch5G...

Checking current Dock FW version :
------------------------------------------------------
Firmware version is : Unknown
The detail firmware version of each component :
DP hub version :
USB hub version : 0CD4,0CD3
PD Billboard version : 0.1.0.27
PD CCG4 version : md.0.0.29
Audio codec version : 49-0E-07
Update is necessary.

Current USB hub version is the same, no need to update.
Current PD Billboard version is the same, no need to update.
Current PD CCG4 version is the same, no need to update.
Current Audio codec version is the same, no need to update.


DP hub update timeout, please remove all devices from the dock and reboot computer to try again.

 

Switch10G...


TBT Force Power Disable


ThinkPad USB-C Dock Gen2 FW update Finished

 

DP hub update timeout, please remove all devices from the dock and reboot computer to try again.

 

I have only two cables in my dock. The usb-c which connects to my thinkpad e590 and the power cable.

I have rebooted my machine using Windows 10 restart option and I also tried to hold down the power button on my machine for 10 seconds but nothing helped.

 

Should I send the dock back or is there a way in which I can solve this myself?

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