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Charging keyboard

Hi, I purchased the "Lenovo Professional Ultra-slim Wireless Combo Keyboard & Mouse, part #4X30T25785" back in November 2021. Now I found that the device is not responding. I guess it may need recharging.

I am not sure how to charge it. I cannot remember whether it was already charged in the factory or not, as I did not have to charge it for the first time. I understand each charge lasts about 3 months. I would like to find out how to charge it as I do not receive a charging cable when first received the product. There is a cable port located at the middle front of the keyboard.

Would appreciate if you can provide me instructions or a replacement cable. My original order # is 4601963640.

Many thanks for your attention.

Ronald Lai

 

 

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Re:Charging keyboard

Welcome to the community forum.

See Lenovo Professional Ultraslim Wireless Combo Keyboard and Mouse(PN: 4X30T25XXX) - Overview and Service Parts and in particular the Quick Start Guide. There should have been a charging cable included with the keyboard. If you don't have it then any micro-USB to USB cable should work.



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Re:Charging keyboard

 

Thanks for the quick reply.

There was no recharging cable in the package. Can Lenovo send me a replacement? 

If not, should I order it from Lenovo or other electronic store like BestBuy?

Thank you

 

 

 

 

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Re:Charging keyboard

There was no recharging cable in the package. Can Lenovo send me a replacement? 

I don't know. You'd have to call Lenovo.

If not, should I order it from Lenovo or other electronic store like BestBuy?

From what I see in the Quick Start Guide it's a standard micro-USB to USB cable. Any computer store like Best Buy or Canada Computers (or even a dollar store) will carry it.



My comments are mine. I don't work for or speak for Lenovo.
Please do not send me PMs. Ask your question on this forum so that everyone can respond or learn.

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Charging keyboard

Would you have the phone number for me to call Lenovo? Thanks
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Re:Charging keyboard

Customer Service:

1-855-253-6686 
Monday-Friday 8AM-9PM EST
Saturday - Sunday: 11am - 8pm EST



My comments are mine. I don't work for or speak for Lenovo.
Please do not send me PMs. Ask your question on this forum so that everyone can respond or learn.

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