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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 17,482
Message 31 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

Onelink dock comes in two flavour, regular and pro version. The regular version has only one hdmi port, and the pro version has both the dvi and displayport out.

http://support.lenovo.com/en_AU/product-and-parts/detail.page?&DocID=PD029981 <--- Onelink Pro dock

http://support.lenovo.com/en_AU/product-and-parts/detail.page?&DocID=PD026944 <---- Onelink dock

When you use the Onelink dock's hdmi, the laptop's own hdmi gets disabled.

If you need dual screen support, then get the OneLink Pro dock. My test bed was a ThinkPad X1 Carbon and OneLink PRO dock. This is why you can't replicate my setup with the dual external LCD.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
androgenic
Paper Tape
Posts: 11
Registered: ‎03-31-2014
Location: United States
Views: 17,427
Message 32 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

So...

1. Lenovo Customer Support lied to my IT guy when we was asking EXACTLY what to get and ordered it.

2. Lenovo disables something intentionally just so you have to spend more money? What is this Apple?

 

Is there a way the "disable" can be turned off?

 

This pisses me off, my compmany bought everything I needed...so they thought and I thought and now I need...

1. Cable for display port

2. A One link pro dock (never mentioned on the site or to my IT guy)...out of my own pocket to make all this work.

 

Then I'm left with extra cables and docks that are pointless???

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 17,421
Message 33 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

When I say disable this is more of a hardware problem. It's not a software issue. The dock is just a pass through device. Natively the intel gpu only supports 1 hdmi port.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
androgenic
Paper Tape
Posts: 11
Registered: ‎03-31-2014
Location: United States
Views: 17,420
Message 34 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

So what are your thoughts on my entire post?
lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 17,415
Message 35 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

I am just telling you what is happening and how to go about solving your issue here.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
androgenic
Paper Tape
Posts: 11
Registered: ‎03-31-2014
Location: United States
Views: 17,404
Message 36 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

So it is either solved by the:
1. Display port to mini display port cable or
2. The onelink pro dock
or would I need both?
Which is the better solution?
lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 17,391
Message 37 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

Just get a Mini DisplayPort to hdmi or DP these cables are really cheap on the eBay.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
jwinkel
Fanfold Paper
Posts: 5
Registered: ‎08-24-2010
Location: Utah
Views: 16,895
Message 38 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

Sorry I'm confused. I appear to have the same problem. I have collegues aournd me who have the older Lenovo USB 3.0 dock that have multiple monitors hooked up. There dock has two DVI connectors. I have the newer OneLink Pro dock and I can't get it to work. It has oen DVI connector and one Datapath connector. 

 

I have an HP monitor with Databath output and one Dell monitor with DVI output. I plug them both in and can't extended them. Both work fine. I can switch between the two but I can't extend. When I hit apply it says, "The display settings could not be saved. Please try a different combination of display settings."

 

I've tried tons of things but nothing works. All drivers are up to date. I know this is possible since my collegues can do it. They have the older dock that supposedly doesn't work. 

 

Please help. 

arupman
Fanfold Paper
Posts: 6
Registered: ‎07-24-2014
Location: US
Views: 16,760
Message 39 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

Hi, I'm having similar issue as described before. I have an x1 carbon g2 and a onelink pro dock. Whenever I plug a display into either the DisplayPort or DVI ports on the onelink pro dock, the HDMI port on the laptop is disabled (but not the mini DisplayPort). Is this expected behavior?

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 16,756
Message 40 of 84

Re: Lenovo OneLink Dock with Multiple Monitors

@arupman,

this is the expected behaviour if your internal LCD is on.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

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