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Lenovo Q27h-10 Monitor Brightness Adjust

Hi,

 

is it not possible to manually adjust the brightness on this monitor? 
When I press the brightness button on the back of the screen the OSD shows Brightness, Contrast, DCR... all greyed out. Only Display Mode and Overdrive are selectable.

 

I tested with connection via USB-C and HDMI.

 

What`s the trick??  (manual does not say anything, very poor tbh)

 

thanks

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Re:Lenovo Q27h-10 Monitor Brightness Adjust

Hello basvw!


Welcome to Lenovo Community Forums

 


How about the direct access control, is it working? 
Try installing the driver from this link: https://pcsupport.lenovo.com/us/en/products/monitors-and-projectors/lcd-monitors/q27h-10-monitor/downloads/driver-list/component?name=Software%20and%20Utilities


Is this the manual you are referring to:  https://download.lenovo.com/consumer/monitor/lenovo_q27h_10_ug_en_202004.pdf?linkTrack=PSP:ProductInfo:UserGuide  ?

 

 


Jwes_Lenovo

   
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Re:Lenovo Q27h-10 Monitor Brightness Adjust

Hi Jwes

 

The problem was solved after a lot of trial and error, I figured out that manual brightness and contrast controls are not available when Colour Preset Mode is set to sRGB, or also if Display Mode is set to anything other than Standard.

 

None of this is mentioned in the manual.

 

This is very bad (manual) and very confusing, and I can imagine that many people return the monitor because of this.

 

Regards

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Re:Lenovo Q27h-10 Monitor Brightness Adjust

Yep, really strange behavior. I have spent a lot of time to understand why i can not change brightness.

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Re:Lenovo Q27h-10 Monitor Brightness Adjust

Thank you for the workaround suggestion. Help me forward this to the right folks by providing your experience on the feedback hub on the support page. It is found on the bottom right side.


Regards

 


Jwes_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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Re:Lenovo Q27h-10 Monitor Brightness Adjust

I have the same problem for my q24h-10 monitor. where do i see the Colour Preset Mode ?
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