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2 Posts

11-19-2018

GB

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Lenovo ThinkPad USB-C Dock - power output

2019-10-02, 8:20 AM

We have a Surface connected via a 'Surface Connect to USB-C Adapter' (HVU-00003) to a Lenovo 'ThinkPad USB-C Dock' (40A90090UK) .

 

The accessories attached to the docking station work fine, but the Surface battery does not charge.

 

Microsoft claim the adapter isn't receiving the minimum 12V and 27W of power to charge.

 

Lenovo claim the docking station provides 20V and 90W of power, so meets requirements.

 

Any ideas why this isn't working?

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41 Posts

06-13-2018

CN

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Re: Lenovo ThinkPad USB-C Dock - power output

2019-10-10, 9:19 AM

What is the power of the power adapter to the dock?

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1 Posts

03-18-2020

AU

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Re:Lenovo ThinkPad USB-C Dock - power output

2020-03-18, 10:51 AM

Hi,

 

I am having the exact same issue. The power supply connected to the dock is the one that comes with it, it is 60W and 20V.

 

Can you please assist?

 

Thanks.

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4851 Posts

04-25-2008

US

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Re:Lenovo ThinkPad USB-C Dock - power output

2020-03-18, 14:31 PM

It's probably that the USB-C power delivery specs don't line up i.e. the dock doesn't support the exact voltage and amperage which the laptop needs.

I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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