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5 Posts

06-06-2014

Australia

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Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-06-06, 12:21 PM

I have just purchased a Lenovo ThinkVision Pro2840m 4k and have been setting it up.

 

The instructions clearly state that drivers are requried to be installed so that the monitor can be used but when I download them from the Lenovo website I get:

pro2840.jpg

 

The file it downloads is 16K, the website shows it should be 58.6KB

 

I've tried on multiple networks on Windows and Android and always get the same result

 

Can anyone help, the support desk is now closed for the weekend

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9380 Posts

11-27-2007

Slovakia

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  • Message 2 of 9

Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-06-08, 7:57 AM

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3 Posts

07-08-2014

Norge

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Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-08, 13:39 PM

Same here - they have still not solved this problem after a month!

 

I called the support, and they said it would probably take a WEEK to fix this simple problem!

 

I have serached the Internet high and low after this driver, but I cannot find it anywhere else.

 

It is very irritating buying a monitor, get a link from the instructions in the box that directs to a driver that does not work.

 

In the manual (downloadable) it gives the same link, and states that one MUST install it to make it work. Crap!

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5 Posts

06-06-2014

Australia

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Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-08, 21:30 PM

I worked around the issue by using a mini display port to display port cable. As a result I didn't bother to contact support.

 

You would think that if you posted drivers for download you would test they could be downloaded....... A week to upload a working version of the file!!!

 

Looking forward to getting the drivers :smileyhappy:

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3 Posts

07-08-2014

Norge

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Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-08, 21:50 PM

It seems that Windows Explorer have problems with this file. I could open it with 7zip for some reason... Anyway, something is not right with this file, and it should be fixed immediately.

 

I'll try your suggestion with the cable, thanks for the tip!

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128 Posts

10-22-2008

United Kingdom of Great Britain and Northern Ireland

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  • Message 6 of 9

Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-13, 16:30 PM

Hi,

 

As you correctly mention, the drivers online were most probably compressed with some linux variant. You can easily install 7-Zip and open the archive with it.

 

I discourage you from installing and using the supplied Pro2840m color space profile as it corrupts the dark end of colors. I don't understand why Lenovo has done such a bad job on the color profile.

 

Instead I would recommend setting the color space profile sRGB IEC61966-2.1 which is supplied by windows.

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5 Posts

06-06-2014

Australia

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Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-22, 4:16 AM

Still no update on the website.

 

Tried using the suggested tool to decompress the file but that did not help.

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3 Posts

07-08-2014

Norge

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Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-22, 6:33 AM

Knowing how frustrating it is, I've re-zipped it at put it here:

 

www.opvestfold.no/lenovo/pro2840.zip

 

 

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5 Posts

06-06-2014

Australia

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  • Message 9 of 9

Re: Lenovo ThinkVision Pro2840m 4k drivers corrupt

2014-07-27, 5:15 AM

Thankyou for that, got them :smileyhappy:

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