English Community

External Displays, Options and AccessoriesDisplays, Options and Accessories
All Forum Topics
Options

7 Posts

08-21-2013

Canada

8 Signins

42 Page Views

  • Posts: 7
  • Registered: ‎08-21-2013
  • Location: Canada
  • Views: 42
  • Message 1 of 1

New ThinkPad Precision Wireless Mouse (MORFGOO) does not work

2013-09-03, 1:08 AM

Hello to everyone,

My wireless mouse does not work. The symptoms are: The mouse is completely unresponsive, as if it had no power at all (cannot be turned on, no red laser, no interaction with CPU).

How I came to notice the problem:
I installed the mousesuite from lenovo/support/mousesuite. Then I restarted the computer. After this, I connected the USB Bluetooth Adapter to a USB port of the ThinkPad 430s 2352 CTO. I tried to turn the mouse on. No changes were noticed, Mouse still offline, no light. Tried a different set of battery & tried the wireless button. No change. Reinstalled the mousesuite. No noticeable change.

I believe the mouse might be broken. Could anyone please provide me with support as to how I could solve this? In the case that it is non-functional, how do I return it to lenovo? Is it under my one year guaranty (I bought it as an accessory on my command for my laptop)?

 

Thanks for your answers!

ph423

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save