English Community

External Displays, Options and AccessoriesDisplays, Options and Accessories
All Forum Topics
Options

2 Posts

10-09-2019

GB

1 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎10-09-2019
  • Location: GB
  • Views: 35
  • Message 1 of 3

Resolution Issue L490 and Thunderbolt 3 Gen 2 Workstation Dock

2019-10-09, 15:37 PM

Setup

Lenovo L490

Thunderbolt 3 Gen 2 Workstation Dock

2 x Dell dell u2518d

 

Required Setup:

2 monitors at 2560 x 1440 extended desktop.

 

We are connection the dock to the laptop via a USB type C cable rather than a thunderbolt and this is support however it cannot get the required resolution to work on a dual extended set up.

 

The dock supports this set up however we cannot work out if its a dock issue or laptop issue.

 

had anyone tried this set up before or something similar?

Reply
Options

19 Posts

12-05-2017

CN

49 Signins

537 Page Views

  • Posts: 19
  • Registered: ‎12-05-2017
  • Location: CN
  • Views: 537
  • Message 2 of 3

Re: Resolution Issue L490 and Thunderbolt 3 Gen 2 Workstation Dock

2019-10-10, 12:54 PM

Hi HitenKacha

 

Welcome to Lenovo forums.

 

You mean you use a USB C cable, not a thunderbolt cable? Thunderbolt 3 Dock Gen2 could support DP1.4 resolution, video resolution depends on system side.  you can refer to the display matrix from link: 

https://support.lenovo.com/gb/en/solutions/pd029622#ThinkPad%20Thunderbolt%203%20Dock%20Gen%202

For all I know, L490 is not thunderbolt system. so it can only support 2 external monitors with max resolution 1920*1080@60Hz

 

Hope it's useful for you.

Reply
Options

2 Posts

03-10-2020

NO

4 Signins

10 Page Views

  • Posts: 2
  • Registered: ‎03-10-2020
  • Location: NO
  • Views: 10
  • Message 3 of 3

Re: Resolution Issue L490 and Thunderbolt 3 Gen 2 Workstation Dock

2020-03-10, 14:42 PM
Same issue here, so is the L490 not supporting thunderbolt?
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete