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What's DOS?
Posts: 2
Registered: ‎01-30-2017
Location: US
Message 1 of 5 (657 Views)

ThinkPad OneLink Pro Dock Firmware

I am having displayport issues in regards to the ThinkPad OneLink Pro Dock with and X1 Carbon. From what I've read this issue can be resolved with a firmware update.

When I go to download the firmware:
https://support.lenovo.com/us/en/documents/pd029981

All I get when I download it is an application to flash the firmware, It doesn't seem to come with the actual firmware. When I hit the update firmware button I get a windows explorer box asking me to select a firmware file.

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Registered: ‎02-27-2012
Location: US
Message 2 of 5 (564 Views)

Re: ThinkPad OneLink Pro Dock Firmware

Hi, welcome to the forum.

 

Just to validate one thing, when you run "tp_onelink_pro_dock_fw.exe" does it generates a file called "update.log" on the same folder? If so, can you post what it says?

 

Regards






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What's DOS?
Posts: 2
Registered: ‎01-30-2017
Location: US
Message 3 of 5 (559 Views)

Re: ThinkPad OneLink Pro Dock Firmware

Version:

Update result: 1

Error Description

 

 

I am also attatching a video showing what I am doing.

Paper Tape
Posts: 1
Registered: ‎02-15-2017
Location: DE
Message 4 of 5 (373 Views)

Re: ThinkPad OneLink Pro Dock Firmware

Hello,
It´s my first time in a forum.

I have the same problem with my OneLink Pro Dock and hope you can help me.

The message stored in the update.log file is:

Version: 0.00.000
Update result: 255
Error description: Can't connect to Synaptics VMMxxxx DP hub IC

How can I get the dock updated with the latest firmware of Lenovo??

Thanks for all helpfull answers Smiley Wink

What's DOS?
Posts: 1
Registered: ‎03-10-2017
Location: US
Message 5 of 5 (162 Views)

Re: ThinkPad OneLink Pro Dock Firmware

I'm having the exact same issue... exact same text in update.log file:

Version: 0.00.000
Update result: 255
Error description: Can't connect to Synaptics VMMxxxx DP hub IC

 

I have 1 docking station working, and one that is impossible to update the firmware to get it fixed because the update won't run without seeing a display attached! Why does the firmware require a display to be attached?

Obviously it doesn't see the display attached and that's why i need to update the firmware to solve that issue.

What kind of engineers are running the release of software like this???

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