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Ben2019
Paper Tape
Posts: 2
Registered: ‎08-20-2018
Location: US
Views: 93
Message 1 of 1

ThinkPad Thunderbolt 3 dock USB ports not sending/receiving data

I have a Lenovo P52s laptop and the ThinkPad Thunderbolt 3 dock. I have them connected through the short thunderbolt cable that came with the dock, plugged into the port on the back of the dock and the second usb type-c port down on the side of the laptop (not the one that is only for charging).

The problem I am having is that there is no data getting through to/from any of the usb type-A ports on the dock. There is power getting to the usb type-A port that always has power (whenever the dock is on), but other than that I get nothing through those usb-ports. Any ideas as to what could be the problem here?

Thanks!

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