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2 Posts

05-08-2020

United States of America

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ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2020-05-11, 2:49 AM

Anyone else have this issue? When using the TrackPoint and pressing strongly, the pointer will travel in the opposite direction. This only seems to happen when the pointer speed is set to the 3 highest settings using the new driver. 

 

I am using the official driver found here: https://support.lenovo.com/us/en/downloads/DS543713

 

Here's a video that demonstrates the issue. Notice that the TrackPoint performs correctly when on the lowest pointer speed setting (4th from max). On the three highest settings, I attempt to move the pointer up, but it travels downward. 

 

https://streamable.com/c1jtm5

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10 Posts

02-26-2012

Poland

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ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2020-06-16, 15:47 PM
I have exacly same behavior. Lenovo should say something - is this driver or hardware problem?
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19 Posts

12-05-2017

China

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Re:ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2020-06-23, 12:39 PM

Hi,

 

Welcome to the Lenovo Forums.

 

May I know more detaied info about your problem since I can't open your video link and see your problem.

 

You use 2.4G or BT mode? and which system do you use? I can't reproduce this issue on my Trackpoint keyboard+X1 Carbon Gen6 machine.

 

Anyway, I will try more times and feedback to you once I reproduce it.

 

Thanks for your sharing.

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10 Posts

02-26-2012

Poland

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Re:ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2020-07-13, 16:51 PM

I'm using Windows 10 19041.329 - when move is gentle there is no problem but when you push harder I have problem described - for example when moving fast to right side mouse pointer is suddenly moving to left side.

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7 Posts

01-28-2021

Czech Republic

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Re:ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2021-01-28, 12:08 PM

Hello,
I have exactly same problem.

 

It's quite easy to reproduce for me

- use  dongle mode (doesn't try bluetooth, but expect same)

- set trackpoint sensitivity to maximum (default/middle value is ok)

- try to move from left side of screen to right (or wise versa) quite fast. Cursor start to moving to requested direction and with increasing force it suddenly change direction to exactly opposite side

 

Is it issue present on all pieces or it is working for somebody? My piece is manufactured on 2020-06-11.

 

Note: Both 'Lenovo ThinkPad USB Keyboard' and keyboard in Thinkpad T14 have more sensitivity trackpoint on maximum level and work without problem for me.

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10979 Posts

08-17-2015

Slovakia

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Re:ThinkPad TrackPoint Keyboard II TrackPoint malfunction

2021-07-30, 9:35 AM

Hi all,

 

our technicians have investigated the symptom and were able to reproduce it on our unit. For further investigation purposes, would one of you please kindly able to provide me with the S/N of his TP TrackPoint Keyboard II over private message?

 

At the same time our technicians have identified a workaround - you can remove the ThinkPad TrackPoint Keyboard II Software and the symptom immediately stops.

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


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