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12 Posts

11-24-2007

US

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ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-05-06, 6:06 AM

If you have the new TrackPoint Keyboard II and you're running Windows 10 with multiple monitors, can you try a test for me?

 

The Windows+Shift+LeftArrow and Windows+Shift+RightArrow key shortcuts are a handy way to move a window from one monitor to another (with any keyboard, not just this new one).

 

On my TrackPoint Keyboard II, Windows+Shift+LeftArrow works, but Windows+Shift+RightArrow does nothing. I paired the keyboard with two different machines, my personal ThinkPad and my work Dell. The key combination fails on both. Windows+Shift+RightArrow works on each machine's built-in keyboard and on my old ThinkPad Compact USB Keyboard.

 

The right arrow key by itself does work, along with Shift+RightArrow and Windows+RightArrow which moves a window to the right side of the screen as expected. It's just the combination of all three that fails.

 

Also, the right Shift key does work; in other words Windows+RightShift+RightArrow works as expected - even if it is a bit of a reach! It's only Windows+LeftShift+RightArrow that fails.

 

I will be curious to know if anyone can confirm that Windows+LeftShift+RightArrow either works or doesn't work on your new keyboard. Thanks!

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2 Posts

05-08-2020

US

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-05-08, 23:15 PM

Seems to work OK for me. Running Win10 10.0.18363 and driver version 1.0.6.04071. 

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12 Posts

11-24-2007

US

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  • Message 3 of 8

Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-05-13, 0:40 AM

Thanks for the reply. I'm running the same Windows version and keyboard driver, on a Dell Precision 5540. (This is a work issued machine; my personal machines are ThinkPads.)

 

Are you using the keyboard over Bluetooth or with the USB wireless adapter that came with it? I was using Bluetooth, and then on a hunch I tried the USB adapter instead, and those keys work now!

 

So my guess is it's a bug in the keyboard's Bluetooth firmware, but will be curious to know which you're using.

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3 Posts

05-16-2020

US

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-05-16, 4:39 AM

I have the same issue. And I have done test on Linux and Mac as well. So far my experience is the same as yours that it works with the USB dongle but not Bluetooth. One more thing I found is that win+left_shift+right does not work, but win+right_shift+right works. I also think this is a Bluetooth firmware issue.

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19 Posts

12-05-2017

CN

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-06-23, 13:05 PM

Hi Mike

 

I can reproduce this issue when using BT mode and can't see it with 2.4G USB mode.

 

Seems that is a BT firmware issue. I already feedback this issue to development engineer.

 

Will come back once it be solved. Thanks for your sharing.

 

 

 

 

 

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3 Posts

05-16-2020

US

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-07-11, 23:46 PM
Hi Xiaomeng, Do you have any updates about the BT firmware fixes? Thanks.
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3 Posts

05-16-2020

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-09-08, 21:49 PM
Friendly ping, any updates?
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1 Posts

09-25-2020

US

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Re:ThinkPad TrackPoint Keyboard II: Windows+Shift+RightArrow not working

2020-09-25, 1:40 AM
Any updates on this? I have the same problem and just got my Thinkpad Trackpoint keyboard II and am considering returning it as defective. Is there even a way to be able to upgrade firmware on this?
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