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Guru
Posts: 1,240
Registered: ‎04-20-2008
Location: US
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ThinkPad USB 3.0 Dock User Guide error

[ Edited ]

The following is the explanation of the correct behavior of the dock UI icon in Windows 7. The supplied User Guide with the dock needs to be corrected to properly document the operational aspects of the interface.DisplayLink is the chipset supplier for the USB 3.0 dock.

 

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Why does the DisplayLink UI not appear in the Windows system tray?

        ID: 327 - Updated: Jun 29, 2012 - Category: Troubleshooting   

Symptom

The DisplayLink UI icon is not seen in the system tray. The DisplayLink UI  icon is shown below:

System Tray

Problem

This can occur if:

    • A DisplayLink device has not been detected connected to the computer. The  icon will only appear if a DisplayLink device is connected. Please refer to this article to diagnose if your DisplayLink  device has been detected
    • If you have a product based on the DL-3000 (USB 3.0) family, the  DisplayLink UI will only appear if a DisplayLink device has been detected AND  a monitor is connected to the video output. The DL-3000 family implements  monitor detection and the DisplayLink UI will only be shown in the system  tray when a DisplayLink device and a display is detected.

Solution

Ensure the a DisplayLink device is connected to the computer and a monitor  is connected to the video output of the DisplayLink device.



W520 Windows 7 SP1 Pro, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial MX200 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay

W520 Windows 10 Pro, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M550 512GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

P70 Windows 10 Pro, XEON 1505, BIOS 2.0, UHD 4k Display, 64GB non-ECC RAM, M3000M NVIDIA GPU, RAID 1 512GB Samsung 951 PCIe-NVMe SSD x 2, Samsung 850 Pro 1TB SSD

T460s, BIOS 1.08, Windows 10 Pro, QHD display, 20GB RAM, I7-6600U, Samsung PM961 1TB PCIe-NVMe SSD, EM7445 WWAN
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