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Blue Screen Again
Posts: 6
Registered: ‎03-13-2017
Location: US
Message 1 of 11 (475 Views)

ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

Hello, 

 

I am trying to get the Thinkvision X1 27in to work properly with a company-issued MacBook Pro. I have everything working but the monitors built in microphone. There are no MAC drivers on the website so I was wondering if this is a compatibility issue or if I missed something in the MAC system preferences to get this to work. 

 

Any thoughts or suggestions are welcomed. 

 

Thanks, 

Wendell

Fanfold Paper
Posts: 8
Registered: ‎05-17-2017
Location: DE
Message 2 of 11 (155 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

Hello,

 

did the USB-C connection work instantaniously for you? I own a P27h which should be similar in compatibility but doesn't work at all on my MacBook (see here)

Blue Screen Again
Posts: 6
Registered: ‎03-13-2017
Location: US
Message 3 of 11 (143 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

As far as I can tell my issue was just one one of the X1's. The USB-C cable I have heard can cause the issue depending on the maker of the cable. 

Fanfold Paper
Posts: 8
Registered: ‎05-17-2017
Location: DE
Message 4 of 11 (134 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

I used both the included one (which should support charging and picture for obvious reasons) and the official Apple one. So this shouldn't be the problem

Blue Screen Again
Posts: 6
Registered: ‎03-13-2017
Location: US
Message 5 of 11 (130 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

True it should not matter but in some cases it does. I have seen it on the ones here and have read about others having the same issue. 

Fanfold Paper
Posts: 8
Registered: ‎05-17-2017
Location: DE
Message 6 of 11 (126 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

just for clarification: you are connecting a new MacBook Pro over USB-C to your X1? Or are you using another port to transmit the picture?

In any case: thank you for your responses to my issue!
Paper Tape
Posts: 1
Registered: ‎05-20-2017
Location: JP
Message 7 of 11 (105 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

Hi,

I'm using ThinkVision X1 with my MacBook Pro 13 inch with Touch Bar. The built-in microphone is also working well. It seems you just don't choose proper input at "Sound" of "System Preferences". You might be able to choose "X1" there.

Hope it works well.

Hajime

 

What's DOS?
Posts: 1
Registered: ‎05-22-2017
Location: US
Message 8 of 11 (55 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

I am seeing the same issue with two of our X1 Displays but a third one actually works. All using the same MB Pro 13"

Blue Screen Again
Posts: 6
Registered: ‎03-13-2017
Location: US
Message 9 of 11 (42 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

[ Edited ]

From what I understand out of 3 total in use with the Mac's only 2 work correctly. 

Blue Screen Again
Posts: 6
Registered: ‎03-13-2017
Location: US
Message 10 of 11 (36 Views)

Re: ThinkVision X1 27 inch - microphone problem\not working with MacBook pro

[ Edited ]

The setting on the Mac are correct. Good suggestion though. 

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