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Kalson
Paper Tape
Posts: 3
Registered: ‎11-08-2018
Location: CA
Views: 965
Message 51 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

The delayed audio is fixed for me as well now!

 

Thanks everyone for starting this ticket.  I was pretty bummed when I saw the issue, but glad to see I wasn't the only one!

Lenovo Employee Sunnyyi
Lenovo Employee
Posts: 39
Registered: ‎08-14-2018
Location: CN
Views: 940
Message 52 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

Dear Customer,

Thank you for your feedback.

We are trying to reproduce in our lab and bridge to PM driver owner for analysis later. 

I will come to update later.

 

Sincerely yours.

s_kor
What's DOS?
Posts: 1
Registered: ‎01-14-2019
Location: BY
Views: 581
Message 53 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

New driver helped me with t580 as well, but i was needeed to download it manually, so I'm wondering, why i don't see this update via "Lenovo System Update" application?

Thanks.

archon810
HDMI
Posts: 144
Registered: ‎08-23-2009
Location: US
Views: 423
Message 54 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

I have Thinkpad Thunderbolt 3 dock gen2, and after updating the firmware from here https://support.lenovo.com/us/en/solutions/PD500252, I still have noticeable audio lag with the X1E:

thinkpad_thunderbolt3_dock_gen2workstation_dock_fw.zip

thinkpad_thunderbolt_3_dock_gen2_workstation_dock_firmware_update_v152.zip

 

Did the fix roll out to the gen2 of the dock?

Lenovo Employee Sunnyyi
Lenovo Employee
Posts: 39
Registered: ‎08-14-2018
Location: CN
Views: 392
Message 55 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

Dear Customer,

Yes. fix already rollled into Gen2 TBT dock. 

Please update the dock audio driver instead of  the dock firmware.  Thank you.

 

https://pcsupport.lenovo.com/us/en/downloads/DS505148

 

Sincerely yours.

archon810
HDMI
Posts: 144
Registered: ‎08-23-2009
Location: US
Views: 284
Message 56 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

A few more updates later (it's hard to keep track which did it exactly), but the lag is finally gone.
buaallh
What's DOS?
Posts: 1
Registered: ‎01-29-2019
Location: CA
Views: 248
Message 57 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

Thinkpad X1 (6th). I still can't solve this problem with updating driver.

Lenovo Employee Sunnyyi
Lenovo Employee
Posts: 39
Registered: ‎08-14-2018
Location: CN
Views: 231
Message 58 of 58

Re: Thinkpad Thunderbolt 3 dock - delayed audio

Dear Customer,

I am sorry to hear that. May I know which dock do you used ?

Please make sure you are upgrading dock audio driver to the latest version successfully .

 

ThinkPad Thunderbolt Dock audio driver download link:

version number : V10011

https://pcsupport.lenovo.com/us/en/downloads/DS505148

 

ThinkPad USB-C Dock audio driver download link:

version number : V10014

https://pcsupport.lenovo.com/us/en/downloads/DS501902

 

Sincerely yours.

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