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1 Posts

05-11-2020

US

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  • Message 11 of 13

Re:Thinkpad USB-C dock (Type 40A9) won't pass Ethernet

2020-05-12, 8:30 AM

Hi everyone,

 

what solved it for me is plugging the dock in the other USB-C port on the laptop...

After pulling my hair for hours updating all drivers I could find, nothing worked beside using the other port...

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1 Posts

06-22-2020

US

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  • Message 12 of 13

Re:Thinkpad USB-C dock (Type 40A9) won't pass Ethernet

2020-06-22, 13:48 PM

This continues to be an issue for our companies Carbon X1 (6GEN). The resolution that I use is to have the user unplug the power to the docking station and plug it back in.

That seems to "wake up" the NIC port on the docking station. This is a less than acceptable solution as a lot of our users are working remotely during the COVID-19 situation and are connecting to 

their laptops via LogMeIn. So when this issue occurs they have to drive in to the office to resolve it. Lenovo engineers need to own this issue and make an effort to resolve it.

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1 Posts

09-02-2020

RS

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  • Message 13 of 13

Re:Thinkpad USB-C dock (Type 40A9) won't pass Ethernet

2020-09-02, 16:44 PM

Hi,

 

I had a same issue with my USB C dock Gen 1 paired with T580, fixed it with just unplugging plugging in dock power cable .

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