11-06-2018 12:28 PM
Trialing a couple of these and according to the docs it will connect to Teams once on the correct SRS version. I have upgraded to SRS 4.0.31 but it will not connect to Teams. All SfB features seem to work just fine. When I boot the device I get the error message "Couldn't connect to Teams".
I can use the same account and connect to Teams with no issues.
11-08-2018 09:00 AM
Hello Jeff, welcome to the Community,
I haven't had the pleasure of testing the device myself but asked around and received the following tips which might help your situation;
Please verify that you have selected Team or Hybrid mode in the SRS settings and the Hub's Office account is Office 365 SKU’s (E1/E3/E5) with Teams enabled.
Hopefully that helps you, please let me know and if not I'll request further advice.
English Community Leader
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12-05-2018 02:16 PM
My device works with Teams, however, the on-screen keyboard won't come up when I start a new meeting on the device. I can touch the field to select it, but I have to use an external keyboard to invite people.
02-13-2019 06:32 AM
we have a hub 500 and trying to sign this into teams without success.
the customer doesn't allow wildcard certificates on their network
the account is valid as we can sign into via browser on Hub.
the Device has a machine account created.
any guidance as to how we could get this registered would help.