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AuvinenAK
Paper Tape
Posts: 1
Registered: ‎01-14-2019
Location: FI
Views: 339
Message 1 of 1

Thunderbolt 3 Dock Issues with Monitors

I got new laptop (Carbon X 6th gen 20KH) and dock last week. 

When I connect dock to the laptop, screens work, but screens are going black and then returning to normal. This happens about every 10 minutes.

 

I tried to download dock firmare update: ThinkPad_TBT3_Dock_UI_FW_V10012

But when I run it, it just crashes (not responding).

 

How to get monitors working without interruption?

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