12-15-2016 06:46 PM
I just bought a Thinkpad T560 and the Thinkpad Basic Doc - 90W along with 2 HP 22 ES monitors. I have the T560 docked and displaying on 1 of the HPs (with the same display on the open laptop). What is the best way to connect the second HP monitor to have true dual-displays?
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12-17-2016 11:44 AM
Looks like I should have purchased the Ultra Dock instead of the Basic Dock.
Can anyone from Lenovo please comment?
I've tried contacting support from the website but I'm getting routed around in circles. I tried submitting a service request ticket but the sub-program for the etickets isn't working.
All I want to know is what I need to do to get dual monitors working. That is the only reason I bought the docking station. If the Basic Dock 90W does not support dual monitors then I bought the wrong product and I will buy the correct product (the Ultra Dock???).
03-17-2017 08:35 PM
FYI as a follow-up on this. I bought the Ultra Dock and returned the Basic Dock. Dual monitors no problem to set up on the Ultra Dock.
03-20-2017 01:43 PM
Just in case, here it is the support site for the Ultra Dock 90W
There is also this Matrix of supported video resolutions.
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