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Paper Tape
Posts: 5
Registered: ‎12-15-2016
Location: US
Message 1 of 4 (1,112 Views)

Trying to set up dual monitors with T560 and Basic Dock 90W

Hello,

 

I just bought a Thinkpad T560 and the Thinkpad Basic Doc - 90W along with 2 HP 22 ES monitors.  I have the T560 docked and displaying on 1 of the HPs (with the same display on the open laptop).  What is the best way to connect the second HP monitor to have true dual-displays?

 

Thank you,

Bill

Paper Tape
Posts: 5
Registered: ‎12-15-2016
Location: US
Message 2 of 4 (1,048 Views)

Re: Trying to set up dual monitors with T560 and Basic Dock 90W

Looks like I should have purchased the Ultra Dock instead of the Basic Dock.

 

Can anyone from Lenovo please comment?

 

I've tried contacting support from the website but I'm getting routed around in circles.  I tried submitting a service request ticket but the sub-program for the etickets isn't working.

 

All I want to know is what I need to do to get dual monitors working.  That is the only reason I bought the docking station.  If the Basic Dock 90W does not support dual monitors then I bought the wrong product and I will buy the correct product (the Ultra Dock???).

 

Thank you,

Bill

Paper Tape
Posts: 5
Registered: ‎12-15-2016
Location: US
Message 3 of 4 (912 Views)

Re: Trying to set up dual monitors with T560 and Basic Dock 90W

FYI as a follow-up on this.  I bought the Ultra Dock and returned the Basic Dock.  Dual monitors no problem to set up on the Ultra Dock.

Guru
Posts: 1,569
Registered: ‎02-27-2012
Location: US
Message 4 of 4 (881 Views)

Re: Trying to set up dual monitors with T560 and Basic Dock 90W

Hi.

 

Just in case, here it is the support site for the Ultra Dock 90W

https://support.lenovo.com/us/en/solutions/PD028010

 

There is also this Matrix of supported video resolutions.

https://support.lenovo.com/us/en/solutions/pd029622#5

 

Regards






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