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3 Posts

06-05-2019

TW

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X1 Carbon 6th re-plug Thunderbolt 3 docking usually not work

2019-06-09, 2:07 AM

Apperance

  • Docking connect with my X1 Carbon 6th and going to cold boot are always work fine.
  • OS running, then I unplug the TB3 cable linked to docking, then plug the TB3 cable again.
  • Usually cannot use any device who plug in TB3 docking except DPs.
  • DPs are usually work fine but somtimes not.

Enviroment

  • Windows 10 Professional 1903 and all patch are updated.
  • All drivers and firmwares are latest version. (including TB3 docking's firmware.)

Someting I tried but ineffective

  • Remove TB3 docking station driver, Reboot, Install TB3  docking station driver.
  • Re-flash latest TB3 docking firmware.
  • BIOS load default.

Temporarily countermeasure

  • Shutdown before I connect TB3 docking station. (>.<)

Remark

About this situation, It seems like apperance from win10 1903 updated or docking firmware updated. (I can't remember.@@")

 

Does anyone have any suggest of countermeasure to avoid shutdown for this situation?

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1817 Posts

08-02-2018

US

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Re: X1 Carbon 6th re-plug Thunderbolt 3 docking usually not work

2019-06-10, 20:53 PM

Hi MISRyan! Welcome to our forums community. Just to clarify, the issue started after the Windows 10 1903 update? May we know what is the model of the docking station? Try running the update from the Think Vantage app and install all available update.



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3 Posts

06-05-2019

TW

14 Signins

130 Page Views

  • Posts: 3
  • Registered: ‎06-05-2019
  • Location: TW
  • Views: 130
  • Message 3 of 3

Re: X1 Carbon 6th re-plug Thunderbolt 3 docking usually not work

2019-06-11, 0:33 AM

Hi, Jwes, Thanks for your helping. 

 

The issue started after the Windows 10 1903 update? 

> I'm not sure, because I update 1903 & latest dock firmware & latest drivers of X1 carbon at same time.

 

May we know what is the model of the docking station?

> I'm using "ThinkPad Thunderbolt 3 Dock".

 

Try running the update from the Think Vantage app and install all available update.

> I did. But nothing could update. (I captured screen as attachment file for reference.)

 

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