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What's DOS?
Posts: 1
Registered: ‎03-07-2014
Views: 759
Message 1 of 2

EX431G pictures on contacts area

I just purchased this phone and the user manual that came with the phone is basically useless! I do have a question about this phone, I am trying to upload a picture from my computer for a contact on the phone and it keeps telling me "the file is too big" I am asking what is the largest picture that can be uploaded to the contact area of the phone?

Mark_Emeritus Moto Emeritus
Moto Emeritus
Posts: 16,016
Registered: ‎11-21-2013
Location: The Moon
Views: 759
Message 2 of 2

Re: EX431G pictures on contacts area

I don't know off hand what the exact required dimensions are or the file size in KB. If you crop the photo to 100 kb or less and 200 pixels by 200 pixels with Microsoft Paint or something similar I am sure it would go on the phone without issue.

Former Employee