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Caitlin_98
What's DOS?
Posts: 3
Registered: ‎10-20-2012
Location: Canada
Views: 1,714
Message 1 of 5

motokey ex225


how can i perform hard reset.



 



loads facebook page and hangs.... cannot access pull down menu to change any settings.



 



Thanks....  **Removed**



I removed your email for your safety. Eagle328 mod

Moto Sr Moderator
Moto Sr Moderator
Posts: 13,087
Registered: ‎02-02-2016
Location: US
Views: 1,714
Message 2 of 5

Re: motokey ex225


I would need to know your model of phone to help you. I see your from Canada but your profile does not say what model you have.

Caitlin_98
What's DOS?
Posts: 3
Registered: ‎10-20-2012
Location: Canada
Views: 1,714
Message 3 of 5

Re: motokey ex225


Thanks for removing email add..  the phone is motokey social ex225.  I am looking for reset code because cannot access



from software.



 



 

Moto Sr Moderator
Moto Sr Moderator
Posts: 13,087
Registered: ‎02-02-2016
Location: US
Views: 1,714
Message 4 of 5

Re: motokey ex225


You're welcome. I'm having a hard time trying to find that answer. but I did find a Motorola support page for it that may help. I think calling Motorola in Canada might be the best way to get an answer. Here is that page i found. https://motorola-global-portal-en-ca.custhelp.com/app/product_page/faqs/p/30%2C7494%2C8222/search/1

Moto Sr Moderator
Moto Sr Moderator
Posts: 13,987
Registered: ‎02-02-2016
Location: US
Views: 1,714
Message 5 of 5

Re: motokey ex225



Eagle328 said:


You're welcome. I'm having a hard time trying to find that answer. but I did find a Motorola support page for it that may help. I think calling Motorola in Canada might be the best way to get an answer. Here is that page i found. https://motorola-global-portal-en-ca.custhelp.com/app/product_page/faqs/p/30%2C7494%2C8222/search/1


View original


Same here.



From the Motokey EX225 Getting Started Manual, the phone number to call would be 1-800-461-4575 (Canada).

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