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Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-09-25, 19:12 PM

I suspect that this has been happening since it was deployed.  I thought it was just a problem with the BIOS update, which is a separate issue that appears to be at least partially resolved from the last catalog update.  This appears to possibly be an issue with the detection method.  Possibly an issue with the catalog agent.

 

The Intel Chipset update is seen in Software center as a pending update.  It installs.  I can even trigger the install from software center manually and watch it.  The install succeeds.  It requires a restart.  I restart.  It comes back up.  Software Center says it is installed.  Then a short while later it is pending again, like it never happened.

 

 

And this cycle repeats endlessly.  So SCCM sees this deployment as failing or pending but it never succeeds.

This appears to be an issue with the detection method.  Possibly an issue with the catalog agent.

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Phil the Admin ^ Lenovo forum said that is a bad word for my nickname
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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-09-28, 16:07 PM

I see it in Software Center.  I can trigger the install.   I completes successfully.   Requires reboot.   

 

After reboot, it will say installed, but shortly after, it will say it is pending again, and it just keeps going through this cycle.

It appears to be a detection method failing because the install appears to install successfully.

Phil the Admin ^ Lenovo forum said that is a bad word for my nickname
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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-09-28, 22:19 PM

I am pulling the update.  It is not working on any target computer.   I will try to install it manually later when I have some time for that.

Phil the Admin ^ Lenovo forum said that is a bad word for my nickname
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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-09-30, 19:02 PM

Now the software update package is reporting usual numbers, but only if I remove the Intel Chipset Driver.

I haven't tried installing it manually, but when I get some time, I'll give it a try.

Phil the Admin ^ Lenovo forum said that is a bad word for my nickname
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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-09-30, 20:31 PM

@zyxwabcd 

 

We are looking into this package to determine what is going on with it.

 

TLawson

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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-10-07, 19:27 PM

Any updates on this issue? We are experiencing the same thing in our enviornment. 

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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-10-12, 18:35 PM

Sorry, I do not have an update on the status.  We have removed this software update from our deployment because it has problems, as we have had to do on a few other updates.

Phil the Admin ^ Lenovo forum said that is a bad word for my nickname
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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-10-16, 16:41 PM

I think the only real work around is to simply remove any update that has these kinds of issues.   Unfortunately that means not patching some items.

The alternative is to have computers constantly needing to reboot and then reinstalling the same update.
 

One of the BIOS updates had a similar problem.   We pulled that one too.

Just like some of the metadata items being corrupted or invalid and unable to publish/download/deploy.

At least we can get some updates, even if they are not the most current.

Phil the Admin ^ Lenovo forum said that is a bad word for my nickname

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Re:Intel Chipset Driver - 10 [64] - 10.1.18263.8193 keeps reinstalling.

2020-10-16, 19:35 PM

@zyxwabcd 

 

I believe we have located the source of this issue for this chipset update and are working on resolution for it.

 

TLawson

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