Hello,
Is it possible to get an updated version of the Lenovo Recovery Media USB installer on Windows 11 23H2 packaged with the latest drivers? This will save IT folks hours of time from updating to 23H2 manually. We run an IT dept deploying hundreds of laptops and this would be very useful. The current version is Windows 11 22H2 for these recovery images.
We have these models:
Lenovo L14 Gen 3 and L13 Gen 3
Lenovo X1 Carbon Gen 10
I have asked around and it does not appear that the USB Recovery media for these models was updated to Windows 11 23H2.
TLawson
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Your feedback helps us improve!Welcome to the community!
As far as I know, Lenovo only offers recovery media to return a system to its factory state, including its original OS version as shipped. Windows provides a suite of deployment tools that allow you to (for instance) build an image or images that you can deploy across your enterprise, and script changes that will be applied after the image is deployed (I think). This page has an introduction to these tools for Windows 10; I believe the same tools are generally applicable for Windows 11.
Wanted to bump this, can anyone from Lenovo provide this info or make plans for a newer image.
-Lenovo Enterprise Customer
I have asked around and it does not appear that the USB Recovery media for these models was updated to Windows 11 23H2.
TLawson
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Your feedback helps us improve!I'm writing this from the point of view of a (retired) outsider. You're really asking Lenovo to enhance their existing support offering to make their products more attractive. That may make sense for Lenovo, but as an enterprise customer, I'm sure you can appreciate that projects over and above existing product and support offerings take time, and therefore money, to accomplish. Taking your suggestion and applying it across the breadth of Lenovo's PC product offerings would become a rather significant undertaking.
In my old life in sales support, on rare occasions we would commission our consulting arm to do a project for a particular customer and pay for it from our sales budget. More often, we might suggest that the customer enlist consulting to do the work on a fee basis. (If enough customers wanted it, consulting would productize the offering as what we called a "consulting special.") Anyway... it seems to me that if you really want to leverage your status as an enterprise customer to get work like this done, your best bet is to ask your Lenovo sales staff to get involved.
Can these images be updated for enterprise use?
At this point in time, I do not believe that the product teams will undertake this request. As NJ Dave suggests though, you can always speak to your account team and raise this as a request.
TLawson
