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Lenovo Employee pjorgensen
Lenovo Employee
Posts: 509
Registered: ‎06-09-2015
Location: US
Views: 616
Message 11 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

It could be. What BIOS version is the customer testing on?
rickwillis2003
Fanfold Paper
Posts: 20
Registered: ‎11-17-2015
Location: US
Views: 599
Message 12 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The bios level is : M1UKT1BA

Lenovo Employee pjorgensen
Lenovo Employee
Posts: 509
Registered: ‎06-09-2015
Location: US
Views: 597
Message 13 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

latest is M1UKT1FA, which is 2 versions above what the customer is on. the readme notes there are some smbios fixes in the latest. update a system to M1UKT1FA to see if this issue is resolved.
rickwillis2003
Fanfold Paper
Posts: 20
Registered: ‎11-17-2015
Location: US
Views: 563
Message 14 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The  customer is saying that the "newer" version is not available.

Where can he get the newer version and download it for testing.////thanks so much...Rick

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Lenovo Employee pjorgensen
Lenovo Employee
Posts: 509
Registered: ‎06-09-2015
Location: US
Views: 545
Message 15 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

21A is now the latest version

 

https://pcsupport.lenovo.com/downloads/DS503907

rickwillis2003
Fanfold Paper
Posts: 20
Registered: ‎11-17-2015
Location: US
Views: 517
Message 16 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The customer has loaded version 21A and it is still exhibiting the same issue. It is not able to detect the TPM Chip.

Lenovo Employee pjorgensen
Lenovo Employee
Posts: 509
Registered: ‎06-09-2015
Location: US
Views: 494
Message 17 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

at this point, it'd be best to open a case with L2 to investigate since i can't repro this issue in our lab.
annville21
What's DOS?
Posts: 1
Registered: ‎01-03-2019
Location: US
Views: 219
Message 18 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

Did you ever get an answer to this question?  We are having this issue with Lenovo M920q.

 

Thank you.

rickwillis2003
Fanfold Paper
Posts: 20
Registered: ‎11-17-2015
Location: US
Views: 205
Message 19 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

Unfortunately we did not get a resolution. The customer figured it out by themselves.

Lenovo Employee pjorgensen
Lenovo Employee
Posts: 509
Registered: ‎06-09-2015
Location: US
Views: 195
Message 20 of 20

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

Can you post their resolution? It may help others.

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