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Lenovo Employee pjorgensen
Lenovo Employee
Posts: 506
Registered: ‎06-09-2015
Location: US
Views: 172
Message 11 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

It could be. What BIOS version is the customer testing on?
rickwillis2003
Paper Tape
Posts: 15
Registered: ‎11-17-2015
Location: US
Views: 155
Message 12 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The bios level is : M1UKT1BA

Lenovo Employee pjorgensen
Lenovo Employee
Posts: 506
Registered: ‎06-09-2015
Location: US
Views: 153
Message 13 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

latest is M1UKT1FA, which is 2 versions above what the customer is on. the readme notes there are some smbios fixes in the latest. update a system to M1UKT1FA to see if this issue is resolved.
rickwillis2003
Paper Tape
Posts: 15
Registered: ‎11-17-2015
Location: US
Views: 119
Message 14 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The  customer is saying that the "newer" version is not available.

Where can he get the newer version and download it for testing.////thanks so much...Rick

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Lenovo Employee pjorgensen
Lenovo Employee
Posts: 506
Registered: ‎06-09-2015
Location: US
Views: 101
Message 15 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

21A is now the latest version

 

https://pcsupport.lenovo.com/downloads/DS503907

rickwillis2003
Paper Tape
Posts: 15
Registered: ‎11-17-2015
Location: US
Views: 73
Message 16 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

The customer has loaded version 21A and it is still exhibiting the same issue. It is not able to detect the TPM Chip.

Lenovo Employee pjorgensen
Lenovo Employee
Posts: 506
Registered: ‎06-09-2015
Location: US
Views: 50
Message 17 of 17

Re: SCCM task sequence that pre-provisions for BitLocker. It fails to find a TPM chip that is enabl

at this point, it'd be best to open a case with L2 to investigate since i can't repro this issue in our lab.

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