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205 Posts

06-02-2015

United States of America

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  • Message 11 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-15, 20:55 PM

So I successfully deployed to a 20FA T460s and did not have an issue. We actually don't recommend using ThinInstaller to install reboot type 1 packages - that is what the ME Firmware Update package is. Reboot type 1 packages "force" a reboot which will cause an MDT or SCCM task sequence to fail because the task sequence needs to control all restarts.

 

Unfortunately the test unit that I have already has the latest ME Firmware version installed and therefore I don't have the conditions to validate your issue.

 

So like I said above, I did verify that the CRC from the package xml file matches the CRC for the file itself (T460s only).

 

Can you do the same. I used a tool called Double Commander but you can use whatever tool you trust.

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23 Posts

03-04-2016

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  • Message 12 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-15, 23:27 PM

Here the issue on a M900 (10FL). I attached the CRC screenshot of the checkboardid.exe external file used by the update id. It also fails to download the other external files required by the update. 

 

Update ID: k1aps08us17

 

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.Download(FileToDownloadBean bean)
Message: Finish getting file: http://server/images/testing/CurrentImageAddon/LenovoUpdates/k1aps08us17_764/checkboardid.exe return code:Success

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.Download(FileToDownloadBean bean)
Message: the File to download is completed: http://server/images/testing/CurrentImageAddon/LenovoUpdates/k1aps08us17_764/checkboardid.exe

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.CacheAfterFiles(FileToDownloadBean bean)
Message: the File C:\Users\useraccount\AppData\Local\Temp\\ThinInstaller\k1aps08us17_764\checkboardid.exe was deleted after being downloaded because didn't matched with the CRC reveived from the local repository

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Credential is applied.

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Timeout is 120 seconds

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Getting HttpWebResponse...

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Getting HttpWebResponse...Done

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Getting the Response Stream from the server.

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Start to write the Response Stream to FileStream.

Info 2017-09-14 , 03:01:15

Message: HttpDownloader: Finally, renaming temporary file to destination file name.

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.Download(FileToDownloadBean bean)
Message: Finish getting file: http://server/images/testing/CurrentImageAddon/LenovoUpdates/k1aps08us17_764/checkboardidx64.sys return code:Success

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.Download(FileToDownloadBean bean)
Message: the File to download is completed: http://server/images/testing/CurrentImageAddon/LenovoUpdates/k1aps08us17_764/checkboardidx64.sys

Info 2017-09-14 , 03:01:15
at Tvt.FileDownloader.IndexRepositoryDownloader.CacheAfterFiles(FileToDownloadBean bean)
Message: the File C:\Users\useraccount\AppData\Local\Temp\\ThinInstaller\k1aps08us17_764\checkboardidx64.sys was deleted after being downloaded because didn't matched with the CRC reveived from the local repository

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23 Posts

03-04-2016

United States of America

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  • Message 13 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-15, 23:49 PM

When I run Thin Installer I use a repository that is hosted by a web server. I found that when the repository is accessed via HTTP or UNC path the CRC error occurs. If I place the update and the Update Retriever database in a local folder on the client PC, Thin Installer properly processes the missing driver.

 

The CRC problem only occurs when the update is downloaded from a HTTP web share or UNC file share to a local client folder. 

 

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205 Posts

06-02-2015

United States of America

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  • Message 14 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-16, 15:37 PM

Since you are having CRC issues with both models I will have to shift to investigating your issue on the M900 next week. The package that you list for that model is the Lenovo Active Protection System which is not a firmware update but simply a software package.

 

So I will use a CRC check to see if the CRC listed in the xml file for that package matches the CRC for the .exe file that is causing your failure. And then I will see if my deployment suffers from the same issue you are seeing.

 

Hopefully I can get you some information Monday or Tuesday next week.

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205 Posts

06-02-2015

United States of America

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  • Message 15 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-18, 19:09 PM

Thanks for your patience, I have confirmed that the Active Protection System package does fail the CRC process with ThinInstaller.

 

I have notified the appropriate team and hopefully will have something to share soon.

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23 Posts

03-04-2016

United States of America

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  • Message 16 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-18, 22:34 PM

Thank you for your attention on the matter.

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191 Posts

04-21-2011

China

313 Signins

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  • Message 17 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-27, 2:14 AM

Hi MilanD,

Sorry for the inconvinence, we have confirmed this is a bug of TI version 1.2.0031, we have fixed it urgently and released 1.2.0037 to public,  please verify with build 37. I expect 1.2.0037 will be up on lenovo website within today or tomorrow.

BTW, could you please share if you are Enterprise customer or individual cusotmer? Thanks.

 

 

0 person found this solution to be helpful.

This helped me too

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23 Posts

03-04-2016

United States of America

38 Signins

296 Page Views

  • Posts: 23
  • Registered: ‎03-04-2016
  • Location: United States of America
  • Views: 296
  • Message 18 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-27, 14:31 PM

The new version is working.

 

I am an enterprise customer.

 

Thanks again for all your help!

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205 Posts

06-02-2015

United States of America

364 Signins

2566 Page Views

  • Posts: 205
  • Registered: ‎06-02-2015
  • Location: United States of America
  • Views: 2566
  • Message 19 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-27, 14:32 PM

Thanks for letting us know that it worked and thanks for your patience.

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191 Posts

04-21-2011

China

313 Signins

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  • Posts: 191
  • Registered: ‎04-21-2011
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  • Message 20 of 20

Re: Thin Installer 1.2.0031 CRC problem with external files

2017-09-28, 1:28 AM

Hi MilanD,

 

Thanks for your verification.Another thing is that we recently developed a fresh new ThinInstaller, which  used  a totally new designed and faster engine,  so the performance is much better than the current 1.2.0037 you have. This new version is currently under beta test, still not published yet. We are seeking for many  enterprise cusotmers to pre-test and collecting feedback ,then we could improved it better according those customer's feedback. So do you interested in this beta version ThinInstaller pre-testing? If yes , please send a email to jerrycq@lenovo.com, I will send the beta build to you priviately.Thanks.

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