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EdwardKL
Paper Tape
Posts: 2
Registered: ‎01-27-2019
Location: DE
Views: 132
Message 1 of 3

ThinkVantage Thininstaller P52 missing Drivers

Hello,

 

our ThinkPad P52 Notebooks have two Driver Problems:

 

1. the Driver n2cme09w dont contain the "Intel(R) Active Management Technology - SOL" Driver so after installation there is still one missing Device in Device Manager, only SCCM Package contain it.

 

2. When using the ThinkVantage Thininstaller, the Driver n2cch05w is recognized as missing driver but will not be installed, i have add the Log File of the Installation in the Attachement.

 

Does someone else had this Problems ? And can me explain how to fix this.

 

Best Greets

Edward

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Lenovo Employee tlawson
Lenovo Employee
Posts: 905
Registered: ‎03-03-2016
Location: US
Views: 90
Message 2 of 3

Re: ThinkVantage Thininstaller P52 missing Drivers

@EdwardKL,

 

Please see the responses below to each of your problems:

 

1. It appears that there is a new package available that replaces N2CME09W with N2CME11W.  It has the ME and the SOL drivers available in the package.  Please use the new package.

 

2. If you still have the P52, where that package did not install, can you look for the ApplicabilityRulesTrace.log or .txt file and send that over.  I would like to review that as well.  Additionally, I am testing with my P52 to attempt to replicate this issue.

 

TLawson

EdwardKL
Paper Tape
Posts: 2
Registered: ‎01-27-2019
Location: DE
Views: 49
Message 3 of 3

Re: ThinkVantage Thininstaller P52 missing Drivers

Thanks for the fast response, the necessary File is in the Attachement.

 

small hint for all who follow this topic, the file ApplicationRulesTrace.log is only generated if the DebugMode is enabled in the Thininstaller.exe.configuration

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