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14 Posts

08-10-2017

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  • Message 11 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-18, 17:07 PM

Smsts taken after login.docx - Log taken after logging into system using local admin credentials

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14 Posts

08-10-2017

United States of America

19 Signins

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  • Posts: 14
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  • Message 12 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-18, 17:09 PM

SMSTSlog taken at the time of error.docx

 

Please observe that the log file refers to sccm01.lab.com as MP. For rest of the systems it takes my actual MP. 

 

(Domain and Actual MP name are refered as Domain and XXXXXX)

 

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205 Posts

06-02-2015

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  • Message 13 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-18, 17:31 PM

I see in your log file that the "Failed to resolve the source for SMS PKGID=PAT0024E". 

 

Can you re-distribute the content of the package and if that doesn't work, create a new package and program - then redistibute. 

 

If you are in a multi-distribution point environment, you need to make sure that you default DP has the content.

 

I hope that helps, let us know.

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14 Posts

08-10-2017

United States of America

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  • Message 14 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-21, 14:21 PM
I rechecked and found that PAT0024E is still present on the server. I now removed the package from DP and started reimaging again. Keep you posted

And just to check, if a package is msising on DP, it should throw me an error during the dependancy phase itself. Am I correct.

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205 Posts

06-02-2015

United States of America

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  • Message 15 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-22, 12:54 PM

In your log it indicates that the package was found earlier in the log. The error indicates that a file is not found. Which could be a sign of a corrupt file in the package. You can check the distmgr.log and execmgr.log files for info on that package. 

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14 Posts

08-10-2017

United States of America

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  • Message 16 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-22, 21:17 PM

Ok. Testing once again after creating and dsitrbuting a new package

Only tp_usbc_dock.exe is part of my package and used /verysilent /norestart as cmd line options.

Will post you on the progress.

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205 Posts

06-02-2015

United States of America

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  • Message 17 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-23, 14:09 PM

Thanks for the progress update. Let us know the results.

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14 Posts

08-10-2017

United States of America

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  • Message 18 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-23, 16:30 PM

Rachelos, It is the same result. If fails exactly at the same place. I used a new package with new program as suggested

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205 Posts

06-02-2015

United States of America

364 Signins

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  • Posts: 205
  • Registered: ‎06-02-2015
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  • Message 19 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-23, 17:48 PM
If you have access to the logs that I mentioned execmgr.log and distmgr.log, can you check them and look for the new package ID and see if there is any information that may help.
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14 Posts

08-10-2017

United States of America

19 Signins

123 Page Views

  • Posts: 14
  • Registered: ‎08-10-2017
  • Location: United States of America
  • Views: 123
  • Message 20 of 24

Re: Thinkpad DOC USB-C Doc

2017-08-29, 14:09 PM
I will revert on this Rechols. Last time I checked it was good. Will recheck again
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