01-22-2019 10:13 AM
I'm getting an error when trying to download the "TrackPoint Firmware Update Utility - 10 " version 126.96.36.199 in Lenovo Update Retriever. Update ID is n20g901w. Can someone have a look? Thanks!
Solved! Go to Solution.
01-23-2019 06:35 AM - edited 01-23-2019 06:35 AM
I have tested the package from UR and all files are there now and downloads successfully. Please test this out and see if you can obtain the package.
01-23-2019 09:07 AM
Thanks tlawson, that one is downloading successfully now. However, I have another one that isn't downloading now. "Intel Chipset driver - 7 [32,64]/81 ", update ID w2chp01us17, for machine type 10FM.
In case it's helpful for addressing the root cause for these issues, in both of these cases I had previously downloaded the update successfully. Update Retriever detects that there is a change of some kind to the update and offers to download it again but fails to do so. When this has occurred previously, I have had success with deleting the existing instance of the update out of our repository and re-downloading it, but that hasn't helped in either of these two cases.
01-23-2019 10:03 AM
Glad that first bit resolved it for you.
Can you create another thread so that if someone searches for this new issue, they will find it instead of the Trackpoint issue? In the mean time, I will begin the process and pass this over to the content team as well.