11-29-2018 10:50 AM
I'm running Update Retriever version 5.00.0041. I'm seeing a number of updates that are failing to download:
Any advice on how to resolve this? Other updates are downloading successfully. Thanks!
Solved! Go to Solution.
11-29-2018 01:41 PM
Thanks for the info. I have started looking into this issue for you. It appears that there is a file missing from 7 of the 9 updates. It is the same file for all 7 of those updates. I am pushing to get that looked at and uploaded to resolve them.
As for the other 2 (SSD Firmware packages), I am digging in deeper on those two to find out what is going on.
12-05-2018 08:32 AM
Hi tlawson, thanks for looking into this. It appears the missing file issue has been resolved, as it's just the SSD firmware updates that are failing to download now.
12-05-2018 08:49 AM
it it appears that the firmware packages are missing files too. Those are being worked on as well. Thanks for your patience in this matter and for reporting the problematic packages to us.
01-11-2019 08:29 AM
I just looked at the packages that are still failing and the additional files that were missing were uploaded, but the CRCs for them were incorrect in the XML. The CRCs being incorrect prevented the package download from being validated, thus the failed message.
I have sent this over for resolution and hope to hear something back within a few days.