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Zero9901
Fanfold Paper
Posts: 6
Registered: ‎10-03-2018
Location: US
Views: 452
Message 1 of 8

X1TabletGen3 - SCCM Driver Package is corrupted

Unable to run the X1TabletGen3 SCCM Driver Package: "tp_x1tablet_gen3_w1064_1803_201809.exe"

 

I get an error everytime that states "The setup files are corrupted. Please obtain a new copy of the program." I've redownloaded it 3 times to no avail.

Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 437
Message 2 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

@Zero9901,

 

I have noticed that this morning and have sent a request to have that fixed.  I will try to stay on top of this issue to make sure it gets resolved in a timely manner.

 

TLawson

Zero9901
Fanfold Paper
Posts: 6
Registered: ‎10-03-2018
Location: US
Views: 392
Message 3 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

Still not working today, same error after re-downloading...

 

-October 9th - as of 10am CST

Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 378
Message 4 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

@Zero9901,

 

The driver package has not been updated yet.  I will let you know when it is up.

 

TLawson

Zero9901
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Posts: 6
Registered: ‎10-03-2018
Location: US
Views: 346
Message 5 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

Is there an update on this? Or even an estimated eta?

Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 338
Message 6 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

@Zero9901,

 

I apologize for the delay.  I am pursuing this with the team that updates the web content.  I am awaiting their reply.  At this point, I do not have an ETA.  I will post back as soon as I can with a resolution or an update.

 

TLawson

Lenovo Employee tlawson
Lenovo Employee
Posts: 926
Registered: ‎03-03-2016
Location: US
Views: 273
Message 7 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

@Zero9901,

 

I have just received confirmation that the package was just updated as of a few hours ago.  I tested the download and confirmed it is working as expected.  Please feel free to attempt now.  I apologize for the delay on getting this update, but we do appreciate your feedback to assist us getting our downloads working.

 

TLawson

Zero9901
Fanfold Paper
Posts: 6
Registered: ‎10-03-2018
Location: US
Views: 245
Message 8 of 8

Re: X1TabletGen3 - SCCM Driver Package is corrupted

Thanks! I was able to download and run the package, which extracted successfully. I was also able to import the drivers into SCCM without issue.

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