01-06-2020 08:50 AM
I tried applying firmware update ix2-ng-4.1.408.34845.tgz but the upload stayed at 0% for over an hour. Previous to this I could not create a share but did have access to the web management interface. I then got a solid red light after 10 seconds of white. I have tried removing disks and cleaning them using windows diskpart in a UDB drive caddy. With 0, 1 or both drives I get solid red light and no access. I have tried holding the reset button in for 30 seconds but it did not restart the unit.
I think I may need to reimage the device, and need links to the USB tool and image for ix2-ng 70A6
Can anyone help?