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Paper Tape
Posts: 1
Registered: ‎01-06-2020
Location: GB
Views: 122
Message 1 of 1

IX2-NG solid red light even with drives removed

I tried applying firmware update ix2-ng-4.1.408.34845.tgz but the upload stayed at 0% for over an hour. Previous to this I could not create a share but did have access to the web management interface. I then got a solid red light after 10 seconds of white. I have tried removing disks and cleaning them using windows diskpart in a UDB drive caddy. With 0, 1 or both drives I get solid red light and no access. I have tried holding the reset button in for 30 seconds but it did not restart the unit.


I think I may need to reimage the device, and need links to the USB tool and image for ix2-ng 70A6


Can anyone help?

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