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4 Posts

03-24-2011

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Hotmail Account error - Incorrect username password - Atrix

2011-03-29, 23:54 PM

This problem started after the recent update to Motorola Atrix. I have set up two hotmail accounts in the default mail app. After the update, i started getting errors after some of the mails were downloaded. Is the mail app mixing authentiation tokens for multiple hotmail accounts?

Anyone else has this problem???

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4 Posts

03-24-2011

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Re: Hotmail Account error - Incorrect username password - Atrix

2011-03-30, 0:03 AM

After several attemps I am convinced that this is indeed a multiple hotmail account issue and I am most definately not fat fingering the passwords. Mail app works fine now that I have a single email account. I have two accounts set up on the Gmail app (work + personal) as well as 2 account is the Yahoo mail app and no problems. Also on a side note, in the default e mail app, when a mail does not fit on the screen, a perfectly horizontal swipe is required to pan the mail. I am mentioning this since I noticed that after the update, using swipe genture for jumping to/fro the next home screen was significantly more sensitive. Now, even a light flick jumps to the next home screen. good job! Now ,can the forum manager put this on a "to do" list for the moto blur / mail app team. To get a better idea, try the Gmail app and see how easy it is to pan the emails. Thanks

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2 Posts

04-14-2011

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Re: Hotmail Account error - Incorrect username password - Atrix

2011-04-14, 4:39 AM

I think your are correct that it is a multiple same email provider error in Motoblur.  You have it in Hotmail and I am having it in Yahoo.  I have two Yahoo accounts and one is the default email.  The one that was the default is prompted with a connection authentication error. And "incorrect username or password. Visit settings to correct" with two buttons choices of Settings or Retry.  I too have two gmails and another email account also entered and those do not have a problem.  Just the yahoo that is entered as the default email.   Any suggestions?  They need to fix this.

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15 Posts

11-17-2010

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Re: Hotmail Account error - Incorrect username password - Atrix

2011-05-09, 13:23 PM

Please check to make sure you have the latest software release. A release was recently deployed for the Atrix. The Software Update for AT&T Motorola ATRIX™ 4G should be 4.1.57.  Then remove your accounts, reboot and re-add accounts.

I hope this resolves your issue.

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