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5 Posts

02-10-2018

Ukraine

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  • Message 41 of 92

Re: Cannot log on during recovery disk creation

2018-02-16, 0:11 AM

Still can't login

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1 Posts

03-03-2018

United States of America

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  • Message 42 of 92

Re: Cannot log on during recovery disk creation

2018-03-03, 20:25 PM

I just tried to log into the USB recovery tool today, seems like this issue is still a problem.  Any updates Lenovo?

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8700 Posts

01-13-2008

United States of America

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  • Message 43 of 92

Re: Cannot log on during recovery disk creation

2018-03-04, 18:37 PM

Just tested.  It's working again.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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2 Posts

03-19-2018

United States of America

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  • Message 44 of 92

Re: Cannot log on during recovery disk creation

2018-03-20, 6:32 AM

I just tried agian and am still having issues. I can't get any further than Communication with teh Lenovo Support site has been interrupted. Are there any udates?

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8700 Posts

01-13-2008

United States of America

77523 Signins

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  • Message 45 of 92

Re: Cannot log on during recovery disk creation

2018-03-20, 18:43 PM

Failed for me earlier today but is working for me now.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

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2 Posts

03-19-2018

United States of America

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  • Message 46 of 92

Re: Cannot log on during recovery disk creation

2018-03-20, 18:51 PM

Thanks. I tried again this morning and it worked. (Dropped connection during download attempt 1 though...second attempt went fine).

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2 Posts

07-20-2016

Hungary

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  • Message 47 of 92

Re: Cannot log on during recovery disk creation

2018-05-17, 19:52 PM

Hello Andy,

 

Lenovo USB Recovery Creator is informing me that

 

COMMUNICATION WITH THE LENOVO SUPPORT SITE HAS BEEN INTERRUPTED.

 

Isn't there a service monitoring for the back-end to ensure a continuously up and running service in order that us the users don't have to report you that this Lenovo USB Recovery Creator can not do its job again?

 

PLEASE FIND A SOLUTION THAT IMPROVES THE SERVICE, and do monitoring for yourself.

 

When can I expect the service to be back again?

 

Laszlo.

 

 

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1 Posts

05-24-2018

United States of America

7 Signins

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  • Message 48 of 92

Re: Cannot log on during recovery disk creation

2018-05-24, 15:06 PM

My first time using this utility and am getting this same message "Communication with the Lenovo Support site has been interrupted.".  Right when I try to log in.  I register, received the link, following directions and steps.  This is very frustrating.  Nothing was being blocked by our firewall from my machine.

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13 Posts

10-12-2016

Canada

11 Signins

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  • Message 49 of 92

Re: Cannot log on during recovery disk creation

2018-07-20, 13:16 PM

Same issue again 

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2 Posts

08-06-2018

United States of America

6 Signins

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  • Registered: ‎08-06-2018
  • Location: United States of America
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  • Message 50 of 92

Re: Cannot log on during recovery disk creation

2018-08-06, 23:18 PM

I just spent 2K on a yoga 920 after reading amazing reviews.  One week later, I'm needing to reset to factory settings and I did not make a system recovery disk (who knew? I always used too, but got complacent).

 

I cannot get to through past the USB Recovery Creator as I get the error messge "Communication with the Lenovo support site has been interrupted.".  I also had a new 64 gb jump drive installed as the directions stated.

 

Since that error message, I now have lost my wireless network settings.

 

I AM REGRETING my decision to buy this laptop!  It's been nothing but pain for this past week.  New computer?  pish!  I also bought a new cheap desktop - 1/2 hour, it's set up and no issues since! 

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