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68 Posts

06-27-2010

US

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I cannot [Remove] an old machine from the "My Products" list

2019-03-21, 16:13 PM

I cannot [Remove] an old machine from the "My Products" list under https://account.lenovo.com/us/en/myproducts.  I get a "Confirm Removal" dialogue box which I click [OK] on but the dialogue never closes and the products I try to remove never leave my list.

 

Same issue occurs regardless of browser:  firefox, chrome and edge.

 

 

Solved! See the solution

Software Engineer
ThinkPad T470s (20JT) | ThinkPad X270 (20HN)
ThinkVision P24h-10

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7646 Posts

09-04-2014

SK

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Re: I cannot [Remove] an old machine from the "My Products" list

2019-03-27, 8:05 AM

Hello

 

Thanks for pointing this out. It was something that was known to the team and was work in progress. They have just informed me that it has now been fixed, perhaps you would like to check and confirm.

 

Thanks in advance

 

Andy

 

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Lenovo eServices

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68 Posts

06-27-2010

US

170 Signins

1328 Page Views

  • Posts: 68
  • Registered: ‎06-27-2010
  • Location: US
  • Views: 1328
  • Message 3 of 3

Re: I cannot [Remove] an old machine from the "My Products" list

2019-03-27, 15:42 PM

Confirmed.  The issue has been fixed.  I was able to remove two old machines from the "My products" list.  Thank you.

Software Engineer
ThinkPad T470s (20JT) | ThinkPad X270 (20HN)
ThinkVision P24h-10

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