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nken
Paper Tape
Posts: 4
Registered: ‎05-20-2019
Location: CA
Views: 486
Message 1 of 8

MTSA Site refusing connection

Hi, When I try to go to the MTSA site from your customer service page, my browser (google chrome) gives me the error:

"www.managedtechnicalsupportaccess.com refused to connect."

Administrator
Administrator
Posts: 7,058
Registered: ‎09-03-2014
Location: SK
Views: 439
Message 2 of 8

Re: MTSA Site refusing connection

Hello,

 

Thanks for reporting this. It was the same yesterday and I reported it to the responsible team. It is now working for me, perhaps you could try again.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Roger53
Fanfold Paper
Posts: 3
Registered: ‎07-17-2018
Location: CH
Views: 493
Message 3 of 8

MTSA site, cannot login

Hi

I cannot login to mtsa site (yesterday and today). The 'forgot password' does not send me any email. The new regstration with another email does not send me an email. I double checked spam.

Any known problems?

Thanks you and best regards

Roger

 

Admin note: threads on same topic merged.

BWeeks
Paper Tape
Posts: 4
Registered: ‎05-21-2019
Location: US
Views: 474
Message 4 of 8

Re: MTSA site, cannot login

The site was down yesterday, and seems to be having all sorts of issues today. 

Lenovo Employee tasadi
Lenovo Employee
Posts: 1
Registered: ‎03-26-2019
Location: US
Views: 457
Message 5 of 8

Re: MTSA site, cannot login

hi
BWeeks
Paper Tape
Posts: 4
Registered: ‎05-21-2019
Location: US
Views: 416
Message 6 of 8

Re: MTSA Site refusing connection

It looks like it is having all sorts of issues today. Recieving "We are sorry to inform you that our system is currently experiencing a delay . Please check back shortly." 

BWeeks
Paper Tape
Posts: 4
Registered: ‎05-21-2019
Location: US
Views: 427
Message 7 of 8

Re: MTSA site, cannot login

Hello
Roger53
Fanfold Paper
Posts: 3
Registered: ‎07-17-2018
Location: CH
Views: 409
Message 8 of 8

Re: MTSA site, cannot login

Thank you for your comments. Now I have been able to log in. All ok. Have a nice day!

Roger

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