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2516 Posts

03-19-2009

DE

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  • Message 1 of 5

Support and Download down?

2016-04-25, 17:29 PM

Since yesterday i tried to join the Support and Download pages, but after calling the link for X230 Tablet either i get an Error 501 or get redirected to the EOL portal.

 

When will the site be up again?

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7634 Posts

11-19-2007

US

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  • Message 2 of 5

Re: Support and Download down?

2016-04-25, 20:00 PM

Mornsgrans!

 

Good to see you!   Yes, unfortunately we are having a bit of trouble with the support.lenovo.com site and the team is working to get things sorted out.    As you note from our past designs, in the event the site is down, it would connect to the "express" support site which later was repurposed as the site to provide support for legacy (end of life) systems.

 

Hopefully, things will be back to normal soon - I appreciate your patience.

 

Update 1 5PM 4-25-16  our esupport operations team continues to work the problem with urgency and the site should return to normal operation by 7PM EST.

 

Update 2 4-25-16 the Support site has returned to normal operation.

 

Mark

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706 Posts

11-21-2013

US

837 Signins

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  • Message 3 of 5

Re: Support and Download down?

2016-04-26, 10:10 AM

I'm getting a 404 error.

 

I'm logged in from Italy.  You're not blocking Italian IPs are you?

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706 Posts

11-21-2013

US

837 Signins

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  • Posts: 706
  • Registered: ‎11-21-2013
  • Location: US
  • Views: 10702
  • Message 4 of 5

Re: Support and Download down?

2016-04-26, 15:56 PM

After clearing all Lenovo cookies (Firefox), support and drivers now comes up. 

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2516 Posts

03-19-2009

DE

5608 Signins

73413 Page Views

  • Posts: 2516
  • Registered: ‎03-19-2009
  • Location: DE
  • Views: 73413
  • Message 5 of 5

Re: Support and Download down?

2016-04-26, 20:28 PM

Hello Mark,

thank you for the information.

 

I know about the express download-site, but I was confused, because sometimes the EOL download page appeared.

--------------------------------
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection
Coffee must be like women's eyes: deep black & shiny. ThinkPads have to be like men's feet: deep black & matte!
Reply
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