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3 Posts

06-05-2018

US

5 Signins

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  • Posts: 3
  • Registered: ‎06-05-2018
  • Location: US
  • Views: 72
  • Message 1 of 3

What in the world is wrong with chat support??

2019-09-11, 16:18 PM

I've been trying to get on with chat support for THREE DAYS now. I fill out the form, a new window loads, putting me in a queue, where I seem to be making progress, and after an hour I get kicked out and told that there is no one available to speak to me. Yesterday I continuously repeated this process for EIGHT HOURS, and it looks like I'm doing it again today.

 

When chat kicks me out, they give me the option to request a follow-up via email, which I've also done, but received no response at all.

 

Where are all the Lenovo support staff??

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3 Posts

09-03-2019

US

10 Signins

199 Page Views

  • Posts: 3
  • Registered: ‎09-03-2019
  • Location: US
  • Views: 199
  • Message 2 of 3

Re: What in the world is wrong with chat support??

2019-09-11, 16:58 PM

It's **bleep**, just call them. Got on chat, but the chat software didn't work and I couldn't type anything.

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10 Posts

08-15-2019

US

26 Signins

196 Page Views

  • Posts: 10
  • Registered: ‎08-15-2019
  • Location: US
  • Views: 196
  • Message 3 of 3

Re: What in the world is wrong with chat support??

2019-09-27, 16:45 PM

Same problem here... it's a bad joke.

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