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NathanW81
Blue Screen Again
Posts: 3
Registered: ‎06-05-2018
Location: US
Views: 88
Message 1 of 2

What in the world is wrong with chat support??

I've been trying to get on with chat support for THREE DAYS now. I fill out the form, a new window loads, putting me in a queue, where I seem to be making progress, and after an hour I get kicked out and told that there is no one available to speak to me. Yesterday I continuously repeated this process for EIGHT HOURS, and it looks like I'm doing it again today.

 

When chat kicks me out, they give me the option to request a follow-up via email, which I've also done, but received no response at all.

 

Where are all the Lenovo support staff??

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Fanfold Paper
Posts: 3
Registered: ‎09-03-2019
Location: US
Views: 79
Message 2 of 2

Re: What in the world is wrong with chat support??

It's **bleep**, just call them. Got on chat, but the chat software didn't work and I couldn't type anything.

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